Current jobs related to Customer Success and Adoption Manager, Microsoft Solutions - Fishers - Ultimate Technologies Group

  • Customer Success and Adoption Manager, Microsoft Solutions

    4 weeks ago

    Fishers, Indiana, United States Ultimate Technologies Group Full time

    Job OverviewUltimate Technologies Group (UTG) is a leading provider of audio-visual technology solutions, and we're seeking a highly skilled Customer Success and Adoption Manager to join our team. As a key member of our Microsoft Solutions team, you will be responsible for ensuring customer satisfaction and proper adoption of our Microsoft solutions.Key...

  • Customer Success and Adoption Manager, Microsoft Solutions

    1 week ago

    Fishers, Indiana, United States Ultimate Technologies Group Full time

    Job OverviewUltimate Technologies Group (UTG) is a leading provider of commercial audio-visual technology solutions. We are seeking a highly skilled Customer Success and Adoption Manager to join our team. The successful candidate will work closely with our customers, sales, engineering, and finance teams to ensure seamless project management and customer...

  • Microsoft Solutions Adoption and Success Manager

    4 days ago

    Fishers, Indiana, United States Ultimate Technologies Group Full time

    Job DescriptionThe Ultimate Technologies Group (UTG) is a family-owned audio-visual technology company that has established itself as a leader in the industry. We are a rapidly growing organization that is focused on scaling our business by adding new growth channels and capabilities.We offer organizations of all sizes, from Fortune 500 companies to small...

  • Customer Success and Adoption Manager, Microsoft Solutions

    4 weeks ago

    Fishers, United States Ultimate Automation Full time

    The Company Ultimate Technologies Group (UTG) is a family-owned audio-visual technology company founded in 2017 headquartered in Fishers, IN. We are past the start-up phase and focused on scaling rapidly by adding growth channels and new capabilities. UTG offers organizations of all sizes (Fortune 500 to SMB) across the globe the latest high-performing...

  • Customer Success Advocate

    2 weeks ago

    Fishers, Indiana, United States Genesis Electrical Services Full time

    Job OverviewGenesis Electrical Services is seeking a highly skilled Customer Success Representative to join our team. As a key member of our customer-facing team, you will be responsible for ensuring the success of our valued customers by building strong relationships, identifying their needs, and providing proactive support.Key ResponsibilitiesProvide...

  • Customer Service Representative

    1 month ago

    Fishers, United States Maverick Solutions Full time

    At our company, we are dedicated to creating a welcoming and supportive environment where team members can thrive both personally and professionally. As a Customer Service Representative, you will play a critical role in delivering exceptional service, helping customers, and being part of a team that encourages growth and development. Are You: Passionate:...

  • Technical Project Manager I

    3 months ago

    Fishers, United States ClearObject Full time

    ClearObject is looking for a motivated technologist who has leadership, interpersonal, & technical skills. As a Technical Project Manager, you will be responsible for formulating business solutions and defining requirements for technical teams solving complex problems. Expect to be collaborating with customers and other stakeholders to create the high-level...

  • Technical Project Manager I

    3 months ago

    Fishers, United States ClearObject Full time

    ClearObject is looking for a motivated technologist who has leadership, interpersonal, & technical skills. As a Technical Project Manager, you will be responsible for formulating business solutions and defining requirements for technical teams solving complex problems. Expect to be collaborating with customers and other stakeholders to create the high-level...

  • Customer Service Representative

    3 weeks ago

    Fishers, United States Smart Care Equipment Solutions Full time

    As Customer Service Representative, you will be a part of team-oriented environment that will provide quality customer support. Both written and verbal communication skills are necessary. The ability to stay organized and accurate in a fast-paced environment is crucial. On-the-job training will develop the specific skills necessary to perform the job. On our...

  • Customer Service Representative

    2 weeks ago

    Fishers, Indiana, United States Brandon Libunao - State Farm Agent Full time

    Job OverviewAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we may have the perfect opportunity for you!As a Customer Relations Representative with Brandon Libunao - State Farm Agent, you will play a vital role in building and maintaining strong...

  • Industrial Safety Supplies Account Manager

    4 days ago

    Fishers, Indiana, United States On-Site Supply Full time

    Job Title: Account Manager - Industrial Safety SuppliesLocation: IndianaJob Summary:We are seeking a highly motivated and driven individual to join our team as an Account Manager for Industrial Safety Supplies at On-Site Supply. The successful candidate will be responsible for developing and maintaining relationships with industrial clients to drive sales of...

  • Customer Service Representative

    3 days ago

    Fishers, Indiana, United States Brandon Libunao - State Farm Agent Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions.Key...

  • Customer Service Representative

    3 weeks ago

    Fishers, Indiana, United States Star Heating & Cooling Full time

    About Star Heating & CoolingWe are a family-owned HVAC company serving the community since 1987. Our team is dedicated to providing expert knowledge, superior work ethic, and unparalleled customer service.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales and service team, you will be...

  • Account Manager

    4 days ago

    Fishers, Indiana, United States Brandon Libunao - State Farm Agent Full time

    Account Manager Job DescriptionAt Brandon Libunao - State Farm Agent, we are seeking a highly skilled Account Manager to join our team. As an Account Manager, you will be responsible for establishing and maintaining strong relationships with our clients, providing exceptional customer service, and promoting successful and long-lasting customer...

  • Area Business Development Manager

    3 weeks ago

    Fishers, United States US Foods, Inc. Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES:Promoting and selling products, services and solutions to potential customers through our GPO partner programs.Produce new account revenue in line with current organization and individual targets and quotas for your particular Area.Identify key targets in the Area and gain alignment with the RVP National Sales and Area...

  • Territory Sales Manager

    1 week ago

    Fishers, Indiana, United States US Foods Full time

    Job SummaryWe are seeking a highly motivated and results-driven Territory Sales Manager to join our team at US Foods. As a Territory Sales Manager, you will be responsible for developing and managing established and new customers, selling food and non-food items to achieve sales and profitability goals.Key Responsibilities:Develop and execute sales...

  • Senior Credit Specialist

    4 days ago

    Fishers, Indiana, United States Smart Care Equipment Solutions Full time

    Job SummarySmart Care Equipment Solutions is seeking a highly skilled Billing Specialist to join our team. As a key member of our finance department, you will be responsible for providing exceptional service and support to our corporate and non-corporate account customers.Key ResponsibilitiesConduct collections of corporate and non-corporate accounts via...

  • Senior Account Executive

    3 days ago

    Fishers, Indiana, United States Toshiba America Business Solutions Full time

    About the Role:We are seeking a highly motivated and results-driven Sales Executive to join our team at Toshiba America Business Solutions. As a Sales Executive, you will be responsible for selling our full line of office solutions, including multi-functional, full-color copiers and printers, and software solutions, to businesses in the Louisville, KY...

  • Area Business Development Manager

    2 weeks ago

    Fishers, United States US Foods, Inc. Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES:Promoting and selling products, services and solutions to potential customers through our GPO partner programs.Produce new account revenue in line with current organization and individual targets and quotas for your particular Area.Identify key targets in the Area and gain alignment with the RVP National Sales and Area...

  • Area Business Development Manager

    3 weeks ago

    Fishers, United States US Foods, Inc. Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES:Promoting and selling products, services and solutions to potential customers through our GPO partner programs.Produce new account revenue in line with current organization and individual targets and quotas for your particular Area.Identify key targets in the Area and gain alignment with the RVP National Sales and Area...

Customer Success and Adoption Manager, Microsoft Solutions

3 months ago

Fishers, United States Ultimate Technologies Group Full time
Job DescriptionJob DescriptionSalary:

The Company  

Ultimate Technologies Group (UTG) is a family-owned audio-visual technology company founded in 2017 headquartered in Fishers, IN. We are past the start-up phase and focused on scaling rapidly by adding growth channels and new capabilities. UTG offers organizations of all sizes (Fortune 500 to SMB) across the globe the latest high-performing commercial audio-visual technology. We focus on making virtual hybrid communication easy and consistent and helping organizations communicate their stories with interactive digital experience centers. What differentiates UTG from the others is our obsession with matching our customers’ sense of urgency for rapid and effortless service. To accomplish this, we hire only the best talent - a mix of technical and interpersonal skills, with the desire and potential to grow to higher levels in the future to keep up with our growth. Our model has been well received and has fueled growth and loyalty with a customer retention rate of over 99%  

  

UTG has been recognized as a Best Place to Work for 6 years in a row Our culture is unique, focused on our values of constant experimentation, everyone acting like an owner (because they are), clear transparent communication, and providing a motivating environment where all team members can grow to their full potential.  Every team member is supported with ownership/stock in UTG, performance-based above-market pay, full benefits, and many more perks.

 

Company Culture Components

UTG has been recognized as a Best Place to Work for 6 years in a row Our culture is unique, focused on our values of constant experimentation, everyone acting like an owner (because they are), clear transparent communication, and providing a motivating environment where all team members can grow to their full potential.  Every team member is supported with ownership/stock in UTG, performance-based above-market pay, full benefits, and many more perks.

  • Earned Best Places to Work 6 consecutive years 
  • Annual increases & bonuses
  • 80% of promotions are from within 
  • Employee = Owner
  • Summer party
  • Fall camping trip 
  • Service day
  • Semi-casual attire
  • Flexible schedules

 

The Role

The CSM works closely with our customers alongside sales, engineering, and our finance teams to manage projects and ensure our design and installation services have met or exceeded our customers' expectations. The CSM role is largely project management. This person will manage the project from the time it is handed off from the sales team to after implementation, ensuring a smooth transition to the customer care team. 


  • Ensures customer satisfaction and proper adoption of Microsoft solutions. Acts a partner to our customers to deliver value, maximize our capability, and improve their overall experience.
  • Participates in key projects as an Adoption and Change Management Specialist (ACM) responsible for creating project- / client-specific ACM Plans as needed (e.g., Training Plans, Communication Plans, Resistance Management Plans, etc.).
  • Assists BU Leader in creating / validating ACM portions of select proposals and SOWs.


Please take a moment to apply if you feel this is a good fit for you