Customer Service Representative
4 days ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions.
Key Responsibilities:
- Establish customer relationships and follow up with customers as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, and market appropriate products and services.
Requirements:
- Interest in marketing products and services based on customer needs.
- Excellent communication skills - written, verbal, and listening.
- People-oriented.
- Detail-oriented.
- Proactive in problem-solving.
- Able to learn computer functions.
- Ability to work in a team environment.
What We Offer:
- Competitive salary and commission/bonus structure.
- 401(k) matching and health benefits.
- Paid time off (vacation and personal/sick days).
- Growth potential and opportunity for advancement within our agency.
Our Agency:
We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
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