Customer Service Representative

4 days ago


Fishers, Indiana, United States Brandon Libunao - State Farm Agent Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions.

Key Responsibilities:

  • Establish customer relationships and follow up with customers as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, and market appropriate products and services.

Requirements:

  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • People-oriented.
  • Detail-oriented.
  • Proactive in problem-solving.
  • Able to learn computer functions.
  • Ability to work in a team environment.

What We Offer:

  • Competitive salary and commission/bonus structure.
  • 401(k) matching and health benefits.
  • Paid time off (vacation and personal/sick days).
  • Growth potential and opportunity for advancement within our agency.

Our Agency:

We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.



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