Account Manager
3 weeks ago
At Brandon Libunao - State Farm Agent, we are seeking a highly skilled Account Manager to join our team. As an Account Manager, you will be responsible for establishing and maintaining strong relationships with our clients, providing exceptional customer service, and promoting successful and long-lasting customer relations.
Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relations.
- Meet ambitious individual and team-wide sales quotas.
- Utilize sales systems and processes, and have excellent computer skills as well as strong math skills.
- Increase profitable sales revenue in the agency through scheduled consultations and sales calls, email, direct mailings, presentations, and various marketing methods used to promote the brand and offer solutions.
- Consistent and professional follow up and communication through email, phone, and personal interactions.
Qualifications:
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Experiencing managing client relationships preferred.
- Interest in marketing products and services based on customer needs.
- Excellent communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to a customer.
Benefits:
- Paid time off (holidays and personal/sick days).
- Salary plus commission/bonus.
- Health benefits.
- Growth potential/opportunities for advancement within my agency.
Core Values:
- Do what's right for the customer, our employees, and our Agency.
- Make an impact on the community by providing needs based solutions.
- Sense of Urgency and Accomplishment.
- Don't take yourself to seriously.
Compensation: $45, $75,000.00 per year
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