Donor Relations Officer

1 week ago

Madison, United States Girl Scouts of Wisconsin - Badgerland Full time
Job DescriptionJob DescriptionWho We Are
Are you passionate about making a positive impact on the lives of young girls and helping them develop into confident, capable leaders of the future? If so, we invite you to become a dynamic part of the Girl Scouts of Wisconsin Badgerland team. At Badgerland Girl Scouts, we believe in the power of every girl to change the world, and we are looking for dedicated individuals who share our commitment to fostering courage, confidence, and character in the next generation of female leaders. Join us in creating a brighter future for girls, where they can discover their potential, embrace diversity, and build a better world.

Position Summary
The Donor Relations Officer plays a critical role in the success and sustainability of our organization by building and nurturing relationships with our valued donors. This position is dedicated to enhancing donor satisfaction and loyalty through personalized communication and strategic engagement. By fostering a culture of gratitude and recognition, the Donor Relations Officer ensures that donors feel appreciated and integral to our mission.

This role involves managing donor communications, coordinating special events, and developing innovative strategies to expand our donor base and increase donor retention. The ideal candidate is a skilled communicator with a deep passion for philanthropy, a creative approach to problem-solving, and a proven track record of successful donor engagement. By joining our team, you will help strengthen the financial foundation of our organization and make a lasting impact on the communities we serve.

Essential Duties and Responsibilities
  • Develop and implement fund development efforts including annual giving, major gifts, planned giving, foundation and government grants, corporate sponsorships, and special events.
  • Develop and execute a comprehensive donor stewardship plan.
  • Maintain accurate records of donor interactions and preferences using Donor Perfect.
  • Design, prepare and deliver detailed impact stories, annual report, and gift acknowledgements to donors.
  • Cultivate and maintain strong, long-term relationships with donors.
  • Identify and engage potential new donors, and align donor intent to expand donor base.
  • Develop and implement fundraising campaigns and appeals.
  • Plan and coordinate donor recognition and fundraising events.
  • Prepare regular reports on donor activity, retention, and fundraising progress.
  • Research and analyze donor data to identify engagement and retention opportunities to build donor base.
  • Monitor and report on the effectiveness of donor relations strategies.
  • Help manage the budget for development activities, allocating resources effectively and tracking expenditures.
  • Develop and maintain in-depth knowledge of Badgerland’s program offerings and the impact of our mission to inspire donors with clear, compelling and inspiring messages and collateral.
  • Utilize data analytics to measure the impact of donor impact.
  • Stay informed about trends in philanthropy, fundraising techniques and emerging technologies to enhance the effectiveness of the organization’s fundraising efforts.
  • Belief in the mission and values of Girl Scouting; be willing to subscribe to the principles expressed in the Promise and Law and Wisconsin Badgerland Girl Scouts mission, vision, and values.

Education or Experience
  • Bachelor’s degree in a related field preferred.
  • A minimum of 3 or more years in donor relations, fundraising, or related field. Proven track record of successful donor engagement and relationship management.
  • Strong written and oral communication skills and the ability to share the impact of the Girl Scout mission in a compelling way.
  • Ability to translate data to inform fundraising strategies.
  • Excellent leadership, management, and decision-making skills.
  • Highly organized and detail oriented with a bias towards execution and action.
  • Passion for philanthropy and commitment to the organization's mission.
  • Creative thinker for developing innovative donor engagement strategies.
  • High level of professionalism and discretion with confidential information.
  • Ability to work independently and as part of a team.
  • Exceptional written and verbal communicator.
  • Proficiency with Microsoft Office Suite, experience working with cloud-based platforms, and DonorPerfect (preferred).
  • Be or become a registered member of the Girls Scouts of the United States of America; have a working knowledge of Girl Scout philosophy and programming, and be committed to the Girl Scout mission. Prior Girl Scout experience not required.

Other Requirements
  • Anticipated time away from the office is less than 5%.
  • Possess a valid driver’s License and proof of insurance.
  • Must be able to work both in an office setting and independently off-site as necessary.
  • Must have the ability to work occasional weekends and evenings and occasional overnights.

Physical Requirements
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to withstand:
  • Prolonged periods sitting at a desk and working on a computer.
  • Operate office equipment manually.
  • Must be able to lift and/or move up to 25 pounds at times.

Individual Core Competencies
  • Problem Solving: Excels in problem solving by identifying and resolving issues promptly, developing alternative solutions, gathering and analyzing information skillfully, and working well in group settings.
  • Communication: Communicates effectively by listening, comprehending, expressing ideas clearly in written and verbal forms, keeping others informed, and using appropriate communication methods.
  • Managing People: Manages people by fostering skill development, including people in planning, being available, providing direction and feedback, and taking responsibility for their activities.
  • Conflict Resolution: Resolves conflicts by confronting difficult situations, encouraging open communication, maintaining emotional control and objectivity, and using negotiation skills.
  • Planning & Organization: Demonstrates strong planning and organizational skills by integrating changes smoothly, planning for resources, prioritizing tasks, setting goals, using time efficiently, and working methodically.
  • Innovation: The candidate shows innovation by developing creative approaches, generating improvement suggestions, displaying original thinking and creativity, and meeting challenges resourcefully.
Other Duties
Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employer
Girl Scouts of Wisconsin Badgerland is an equal opportunity employer committed to creating an inclusive and diverse workforce. We actively promote anti-racism as part of our mission and welcome applicants of all backgrounds to join us in our mission to build girls of courage, confidence, and character, who make the world a better place.

Job Type: Full-time/Exempt
Expected hours: 37.5 per week

Full-Time Job Benefits
  • Medical, dental, vision insurance
  • Free Short- and Long- Term Disability Insurance
  • Free Life Insurance 1.5x salary (additional coverage available)
  • 403(b) Retirement Savings Plan with eligibility employer contributions
  • Employee Assistance Program
  • Paid Time Off (PTO), accrue total of 15 days the first year
  • Holidays observed with pay: Martin Luther King Jr's Birthday, Memorial Day, Juneteenth Day, Independence Day, Labor Day, Thanksgiving Day (and the Friday after), and all business days from December 24 through January 1
  • Mileage reimbursement
  • Professional Development reimbursement
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