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Office Specialist
2 weeks ago
JOB SUMMARY:
Front Office Specialist.
ESSENTIAL FUNTIONS:
Duties include, but are not limited to:
- Manage daily records tasks including but not limited to daily records log, DUI citation packet distribution, scanning DV documents then attaching to UPD report in RMS, etc.
- Receptionist/customer service duties including answering phones, managing walk-ins and visitors, record requests, register/cash handling, etc.
- Accept complaints from the public and refer to appropriate precinct command.
- Prepare and submit SLDA and Midvale Screening Packets and maintain Midvale screenings spreadsheet.
- Maintains spreadsheets and/or Smartsheets for tracking traffic enforcements shifts (STE), promise to appear, officer subpoenas, etc.
- Provides Midvale Justice Court with weekly citation stats.
- Researches and tracks Midvale Justice Court citation issues-shares outcome with Midvale Court.
- Maintains precinct records department files.
- Manages monthly validations for Firearms/Vehicles/plates/articles on NCIC.
- Maintains department forms inventory.
- Maintains supplies offered at UPD's property and evidence such as gloves, drug testing kit, etc.
- Prepare/send outgoing mail and faxes. Distributes incoming mail, faxes, etc.
- Conduct RMS research as requested/needed.
- Assist with scheduling building and office machines maintenance and repair needs.
- Assists with surplus.
- Assist and support command staff, supervisors, officers, and detectives as needed.
- Other duties as assigned.
EXPERIENCE/EDUCATION REQUIREMENT:
- At least 18 years of age
- High school diploma or GED
KNOWLEDGE, SKILLS AND ABILITIES:
- Ability to maintain an extreme level of confidentiality regarding investigative case content.
- Intermediate skills with Microsoft Word and Excel spreadsheets
- Professional telephone etiquette.
- Ability to pass UPD administered type test at 35 words per minute.
- Able to pass UPD comprehensive background check.
- Knowledge of general office procedures.
- Knowledge of UPD policies and procedures.
- Knowledge of UPD Records Management System (RMS).
- Knowledge of Offender Management System (OMS).
- Knowledge of State UCJIS.
- Possess professional oral and written communications skills.
- Proficiency with spelling, grammar, and punctuation.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
- Able to sit and work at a computer keyboard for extended periods of time.
- Able to perform general office administrative activities: copying, filing, faxing, running errands, using the telephone, and other tasks as assigned by investigators and/or supervisor.
- Able to lift and move up to 25 pounds occasionally.
IMPORTANT INFORMATION REGARDING THIS POSITION
None
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