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Collections Specialist
4 months ago
Essential Duties and Responsibilities· Accountable for reducing delinquency for assigned accounts· Daily monitoring of past due accounts using different tools and methods of contacting customers and resolving their issues.· Establishing, maintaining, and building strong relationships with our valued customers· Interaction with other departments within the organization to help resolve customers problems.· Enlist the efforts of sales and senior management when necessary to accelerate the collection process· Use different resources to contact each customer throughout the month (phone, email, demand letters)· Gather payment information from customers· Assist in the development of the company’s credit and collections policy by providing recommendations for process improvement· Other duties as assigned
Qualifications/Skills· Proficient computer skills including Microsoft Word, Excel, and Outlook · Ability to communicate in a professional manner when dealing with employees, vendors, customers and company contacts· Capacity to multi-task in a fast-paced work environment along with organization under expected timelines· Team player who works well with all internal departments· Motivated self-starter, willing to roll up sleeves and learn new processes and refine current ones
Education and/or Experience· High School Diploma or GED required· 1-2 years’ experience using accounting database systems such as Microsoft Dynamics NAV, QuickBooks, Oracle, etc. (required)· 1-2 years’ experience working in business to business collections environment (preferred)· 1-2 years’ experience in Salesforce (preferred) About Summit FleetSummit Fleet understands that the need for fleet and fleet management services are continuously changing. That is exactly what makes our programs and services so valuable. We provide leasing and fleet management services across Canada and the continental USA, so whether by supplying short-term rentals, long-term leasing, or full fleet management services, we build customized fleet programs tailored to meet the specific needs for your business. Summit Fleet is growing rapidly, and we are looking for talented individuals who can keep pace and grow with us.We provide competitive compensation for full-time employees. As this position is critical to our success, it will also be eligible for monthly cash incentives for performance that is on top of your base salary. Benefits include a very generous medical, dental, and vision plan. We make significant contributions to your health savings account. We provide above market 401K contributions. We offer paid time off for sick, vacation, company holidays and more. The executive office is in the Salt Lake City Metro area. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Summit Fleet is an at will employer.
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