Operations Manager
2 weeks ago
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
We are looking for an Operations Manager to lead our team in housekeeping, breakfast, and desk service. If you have a knack for customer service, work experience in the hotel industry, and the ability to lead others, wed like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
- Scheduling for All Departments
- Inspections, Coaching, and Assuring Product Quality
- Train and Coach Front Desk Associates
- Work shifts in all departments
- Be an excellent role model for all associates
- Assist with direct sales efforts
- Respond to clients complaints in a timely and professional manner
- Exceed brand standards and expectations
- Up-sell additional facilities and services, when appropriate
- Assist with accounts receivables
- Monitoring inventory levels for Housekeeping and Front Office
- Assist in ordering supplies for all departments
- Work experience as a Hotel Front Desk Manager or Executive Housekeeper is required
- Customer service attitude
- Excellent communication and organizational skills
- Accommodating personality
- Cheerful disposition
- Attention to detail required
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