Administrative Assistant

2 weeks ago

Princeton, United States Van Dyck Law Full time
Job DescriptionJob DescriptionWe are looking for a dedicated and detail-oriented administrative professional to join our team in the role of Administrative Assistant.  In this pivotal role, you will serve as the primary point of contact for coordinating client intake appointments and supporting the attorneys and paralegals. 
Our ideal candidate has extensive customer service skills, is great with people – especially older people, has a passion for helping others, possesses excellent communication, organization, and time management skills, navigates technology with ease, and is adept at managing substantial phone and email correspondence to guarantee a seamless and efficient scheduling process.
You might be the one we are looking for if:
  • You thrive in small organizations and can easily adapt and evolve
  • You have a passion for helping others while exhibiting patience
  • Clients and their details matter to you
  • You have a friendly welcoming attitude and strong sense of curiosity
  • You have the ability to see the big picture, while managing all the little details
Primary Responsibilities
  • Assist clients or potential clients with scheduling appointment or initial consultations, while providing exceptional customer service
  • Answer phones, direct callers to appropriate team member
  • Organize and maintain calendars for various team members to ensure all appointments are correctly and promptly added
  • Provide daily support to paralegals and attorney's in order to maintain quality, time and efficiency standards
  • Perform general operational tasks including copying, scanning, mailing, assisting drop-in clients, filing paperwork (and electronic communications), handling voice mail messages, and creating new client physical and electronic file
  • Prepare client invoices
  • Ensure the highest level of client satisfaction by responding promptly to all client calls, questions, or inquiries.
Attributes of a Strong Candidate:
  • Minimum of 2-3 years customer service or administrative experience
  • AA or BA/BS is preferred
  • Personable, welcoming attitude, people oriented and enjoys being on the phone
  • Loves technology and learning new software; navigates computer programs with ease
  • Thrives in a fast paced environment
  • Excellent communication skills (in-person, on the phone, and in writing)
  • Ability to quickly and accurately finish detailed work
  • Ability to organize, monitor, and track numerous ongoing and one-time activities
  • Ability to learn and follow procedures and initiative to ask questions
  • Proficient in Microsoft Office applications
  • Team player with a great sense of humor and a desire to learn and grow
Compensation
  • Based on experience 

About Van Dyck Law LLC 

Van Dyck Law LLC is an Estate Planning and Elder Care law firm committed to personal service using legal tools and techniques that suit each individual's needs, goals and personal situation. Our three core values are treating others as family, being with clients every step of the way, and protecting clients and their loved ones based on their ideals. We are a small firm that prides itself on a positive work/life balance and positive culture that offers competitive pay and benefits. 

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