Dispatcher

3 weeks ago

Lakeside, United States Universal Waste Systems Full time $22 - $26
Job DescriptionJob Description

The primary role of the Dispatcher is to provide timely, efficient and courteous coordination of driver services, managerial/supervisory requests and customer care.

Dispatcher with Trash / Transportation experienced preferred: Scheduled to work M-F 5am - 3pm

Essential Responsibilities

1. Via multi-line radio, dispatch drivers to service requests while considering various routing factors in order to optimize efficiency and minimize cost.

2. Facilitate communication between customers, customer service, supervisors and other departments to coordinate services and routing.

3. Anticipate and troubleshoot potential delivery and service issues to mitigate disruptions in service.

4. Perform data entry, maintain accurate customer records and prepare various reports upon request paying close attention to accuracy and detail.

5. Monitor (via Nextraq) and communicate driving conditions to ensure timely service.

6. Consistently evaluate route efficiency and recommend changes to increase productivity.

7. Report mechanical issues and downed trucks to maintenance for road-side and in-bay repairs.

8. Maintain a working knowledge of company and industry products and services.

9. Participate in Department and Company-wide trainings to increase skill sets and improve service.

Knowledge, Skills & Abilities

• Superior customer service-related techniques and radio/telephone etiquette.

• Modern office practices and procedures including the use of standard computer programs such as Microsoft Word, Excel, Outlook, Search Engines and GPS navigation (knowledge of waste management-related systems such as ProWaste, SoftPak, etc. a plus).

• The geography of the Los Angeles Metro Area and surrounding areas.

Ability to:

• Use systems to efficiently dispatch drivers to service locations.

• Actively listen to and resolve staff and customer concerns.

• Anticipate staff and customer needs and recommend appropriate action.

• Maintain a positive attitude with customers and coworkers.

• Proactively establish trust and credibility with customers and coworkers by maintaining accountability.

• Contribute to the team dynamic by promoting inclusion, support and collaboration amongst coworkers.

• Take initiative, self-manage time and productivity through multitasking.

• Effectively and concisely communicate both orally (via radio and phone) and in writing (forms, systems and email).

• Learn the products and services offered by Universal Waste Systems, Inc.

• Type 40 WPM.

Education, Training & Experience

1. High school diploma or GED preferred.

2. Two years of related experience required.

3. Experience in the resource recovery industry preferred.

4. Bilingual (Spanish) a plus.

Supplemental Information

Universal Waste Systems celebrates diversity and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.

  • Donation Center Representative

    4 days ago

    Lakeside, California, United States Goodwill Industries of San Diego County Full time

    About the RoleGoodwill Industries of San Diego County is seeking a highly motivated and customer-focused individual to join our team as a Donation Center Attendant. In this role, you will be responsible for providing exceptional service to donors, ensuring a positive experience for all who interact with our organization.Key ResponsibilitiesDonation Center...

  • Donation Center Associate

    1 day ago

    Lakeside, California, United States Goodwill Industries of San Diego County Full time

    About Us:Goodwill Industries of San Diego County is a mission-driven organization that values creativity, credibility, and collaboration. We are a leading provider of job readiness training and employment opportunities to individuals with disabilities and barriers to employment.Our Mission:We strive to make a positive impact in our community by providing a...

  • Vacuum Truck Operator

    2 weeks ago

    Lakeside, California, United States AM Ortega Full time

    AM Ortega, a reputable General Contractor, is looking for a dedicated Full-Time VACUUM TRUCK OPERATOR to enhance our operations. POSITION OVERVIEW: The Vacuum Truck Operator will be accountable for the secure handling and thorough inspection of all machinery assigned to them, alongside executing tasks related to the upkeep and sanitation of the equipment,...

  • Vac Truck Driver and Operator

    1 week ago

    Lakeside, United States AM Ortega Full time

    General Contractor based in San Diego County is seeking a Full Time, VAC TRUCK DRIVER/OPERATOR to support the Lakeside, CaliforNia operations. JOB summary:The Vac Truck Driver will be Responsible for the safe operation and inspection of all equipment assigned to them, as well as performing tasks related to the care and cleanliness of the equipment whether it...

  • Logistics Coordinator

    2 weeks ago

    Lakeside, California, United States Universal Waste Systems Full time

    Job OverviewThe Dispatcher plays a crucial role in ensuring the smooth operation of driver services, managerial requests, and customer support.Preferred Qualifications: Experience in waste management or transportation is advantageous.Key Responsibilities1. Utilize a multi-line radio system to assign drivers to service requests, optimizing routes for...

  • Logistics Coordinator

    6 days ago

    Lakeside, California, United States Universal Waste Systems Full time

    Job OverviewThe Dispatcher plays a crucial role in ensuring the seamless coordination of driver services, managerial requests, and customer support.Preferred Experience: Candidates with a background in waste management or transportation are highly valued.Key Responsibilities1. Utilize a multi-line radio system to assign drivers to service requests,...

  • Logistics Coordinator

    6 days ago

    Lakeside, California, United States Universal Waste Systems Full time

    Job OverviewThe Dispatcher plays a crucial role in ensuring efficient and effective coordination of driver services, management requests, and customer support.Preferred Qualifications: Experience in Trash/Transportation sectors is advantageous.Key Responsibilities1. Utilize a multi-line radio system to assign drivers to service requests, taking into account...

  • Training for Specialist in Warehouse Logistics

    21 hours ago

    Lakeside, Montana, United States NovaWorks Solutions Full time

    Job Title: Training for Specialist in Warehouse LogisticsAbout the Role:We are seeking a highly motivated and organized individual to join our team as a Warehouse Logistics Specialist. As a key member of our operations team, you will be responsible for ensuring the smooth flow of goods and materials within our warehouse.Key Responsibilities:Compare...

  • Haul Truck Driver

    2 weeks ago

    Lakeside, United States Turner Mining Group Full time

    Turner Staffing Group - Haul Truck DriverYou You want to work for a services company that is rapidly changing the way the largest materials producers do business. You are motivated by solving problems and partnering with our clients and suppliers. You want to work with great people and enjoy being a part of a strong team. You are a knowledgeable Operator who...

  • Equipment Rental Sales Specialist

    2 weeks ago

    Lakeside, California, United States RDO Equipment Full time

    Position Overview:This role is focused on establishing enduring relationships with clients to create mutually beneficial solutions within a designated area while representing all facets of RDO Equipment Co. in a professional manner.Compensation & Benefits:• Average earnings of $70,000 to $100,000+ in the first year, with top performers reaching six...

  • CLASS A or B DRIVER- Part-Time

    1 week ago

    Lakeside, United States 1-800-PACK-RAT, LLC Full time

    Looking for a driving job that you can be home EVERYDAY?? 1-800-Pack-Rat is looking for Class A or B drivers to deliver and pick up portable storage units. No experience required, WE WILL TRAIN. Looking for safe and courteous drivers to join our team. If this sounds like you apply, looking to hire immediately! MUST be available to work...

  • CLASS A or B CDL DRIVER

    3 months ago

    Lakeside, United States 1-800-PACK-RAT LLC Full time

    Job DescriptionJob DescriptionLooking for a driving job that you can be home EVERYDAY?? 1-800-Pack-Rat is looking for Class A or B drivers to deliver and pick up portable storage units. No experience required, WE WILL TRAIN. Looking for safe and courteous drivers to join our team. If this sounds like you apply, looking to hire immediately! MUST be available...

  • CLASS A or B DRIVER- Part-Time

    1 month ago

    Lakeside, United States 1-800-PACK-RAT LLC Full time

    Job DescriptionJob DescriptionLooking for a driving job that you can be home EVERYDAY?? 1-800-Pack-Rat is looking for Class A or B drivers to deliver and pick up portable storage units. No experience required, WE WILL TRAIN. Looking for safe and courteous drivers to join our team. If this sounds like you apply, looking to hire immediately! MUST be available...

  • Class A Boom Truck Driver

    2 weeks ago

    Lakeside, United States Jensen Precast Full time

    Job DetailsLevel Experienced Job Location Lakeside - Lakeside, CA Position Type Full Time Salary Range $26.00 - $29.00 Hourly Job Category Transportation WHAT YOU'LL BE DOING The Class A Boom Truck Driver is a key position at our Lakeside, CA plant. Every day you're out in the field, safely delivering precast products. Reporting to dispatch, you'll...

  • Customer Service Representative

    3 months ago

    Lakeside, United States U-Haul Full time

    Location: 3761 W White Mountain Blvd, Lakeside, Arizona 85929 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...