Donation Center Associate

4 days ago


Lakeside, California, United States Goodwill Industries of San Diego County Full time

About Us:

Goodwill Industries of San Diego County is a mission-driven organization that values creativity, credibility, and collaboration. We are a leading provider of job readiness training and employment opportunities to individuals with disabilities and barriers to employment.

Our Mission:

We strive to make a positive impact in our community by providing a platform for individuals to gain valuable work experience and develop essential skills. Our team is dedicated to creating a supportive and inclusive environment that fosters growth and development.

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Donation Center Attendant. In this role, you will be responsible for accepting donations on behalf of Goodwill, providing excellent customer service to donors, and maintaining the cleanliness and organization of our donation centers.

Key Responsibilities:

  1. Donation Acceptance: Accept donations according to guidelines and provide excellent customer service to donors by greeting, assisting with accepting donations, and accurately completing donation receipts.
  2. Site Maintenance: Maintain the interior and exterior of the donation center in a clean and organized manner, including sweeping the perimeter, storing donations neatly, and emptying and maintaining the cleanliness of the Unattended Donation Center (UDC).
  3. Administrative Tasks: Accurately complete daily administrative tasks, including daily counts of donors, sorting and submitting donation receipts, and maintaining daily tally sheets.
  4. Donation Security: Safeguard all donations and company property from damage and theft, treating all donations and company property with respect and care.
  5. Communication: Communicate accurately and in a timely manner with supervisors and coordinators regarding supply needs, unusual situations, and safety concerns.
  6. Load and Unload Donations: Safely and accurately load donations into bins and organize them inside of the donation trailers, and assist truck helpers and drivers in loading donations into Goodwill trucks.
  7. Dispatch Communication: Communicate daily with dispatch to inform them of current product volumes and any transportation/service needs.

Qualifications:

Education: High school graduate or general education degree (GED) preferred.

Experience: Six months to one year of customer service-related experience preferred.



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