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Office Support Specialist
2 months ago
Key Responsibilities:
Receptionist Duties:
- Greet and welcome visitors, clients, and employees with a friendly and professional demeanor.
- Answer and direct incoming phone calls, emails, and other correspondence.
- Maintain a clean and organized reception area.
- Maintain executive boardroom and employee breakrooms, ensuring cleanliness and ample supplies.
- Manage the visitor sign-in process and provide badges as necessary.
- Schedule and coordinate meetings, appointments, and conference calls.
- Prepare and process outgoing shipments, including packaging, labeling, and documentation.
- Coordinate with shipping carriers and track shipments to ensure timely delivery.
- Receive and inspect incoming shipments, verifying contents and condition.
- Maintain inventory of shipping supplies and order as needed.
- Keep accurate records of all shipping and receiving activities.
- Perform general administrative tasks, including filing, data entry, and document management.
- Order and maintain office supplies, ensuring inventory levels are adequate.
- Assist with office equipment maintenance and troubleshooting.
- Coordinate and schedule office maintenance and repairs.
- Support event planning and coordination for company meetings and functions.
- Content creation duties.
- Notary public duties.
- Support onboarding processes for new hires, including preparing materials and conducting orientations.
- Maintain employee records and ensure confidentiality.
- Assist with employee engagement initiatives and company events.
- Help manage employee benefits and assist with related inquiries.
- High school diploma or equivalent; associate degree or higher preferred.
- Proven experience in a similar role combining administrative, shipping, and HR duties.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office management software.
- Content creation skills.
- Ability to work independently and as part of a team.
- Attention to detail and problem-solving skills.
- Ability to lift and carry packages up to 50 pounds.
- Prolonged periods of sitting at a desk and working on a computer.
- Occasional standing, walking, and reaching.
- Office setting with occasional visits to shipping/receiving areas.
- Regular interaction with employees, clients, and visitors.
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