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Office Support Specialist

2 months ago

Alpharetta, United States Hancock Claims Consultants Full time
Job DescriptionJob DescriptionJob Summary: The Office Support Specialist plays a vital role in ensuring smooth day-to-day operations across various departments. This multifaceted position combines the responsibilities of a Receptionist, Shipping Clerk, Office Administrator, and HR Assistant. The ideal candidate will be highly organized, detail-oriented, and possess excellent communication skills to manage a dynamic and fast-paced work environment.
Key Responsibilities:
Receptionist Duties:
  • Greet and welcome visitors, clients, and employees with a friendly and professional demeanor.
  • Answer and direct incoming phone calls, emails, and other correspondence.
  • Maintain a clean and organized reception area.
  • Maintain executive boardroom and employee breakrooms, ensuring cleanliness and ample supplies.
  • Manage the visitor sign-in process and provide badges as necessary.
  • Schedule and coordinate meetings, appointments, and conference calls.
Shipping Clerk Duties:
  • Prepare and process outgoing shipments, including packaging, labeling, and documentation.
  • Coordinate with shipping carriers and track shipments to ensure timely delivery.
  • Receive and inspect incoming shipments, verifying contents and condition.
  • Maintain inventory of shipping supplies and order as needed.
  • Keep accurate records of all shipping and receiving activities.
Office Administration Duties:
  • Perform general administrative tasks, including filing, data entry, and document management.
  • Order and maintain office supplies, ensuring inventory levels are adequate.
  • Assist with office equipment maintenance and troubleshooting.
  • Coordinate and schedule office maintenance and repairs.
  • Support event planning and coordination for company meetings and functions.
  • Content creation duties.
  • Notary public duties.
HR Assistant Duties:
  • Support onboarding processes for new hires, including preparing materials and conducting orientations.
  • Maintain employee records and ensure confidentiality.
  • Assist with employee engagement initiatives and company events.
  • Help manage employee benefits and assist with related inquiries.
Qualifications:
  • High school diploma or equivalent; associate degree or higher preferred.
  • Proven experience in a similar role combining administrative, shipping, and HR duties.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office management software.
  • Content creation skills.
  • Ability to work independently and as part of a team.
  • Attention to detail and problem-solving skills.
Physical Requirements:
  • Ability to lift and carry packages up to 50 pounds.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Occasional standing, walking, and reaching.
Work Environment:
  • Office setting with occasional visits to shipping/receiving areas.
  • Regular interaction with employees, clients, and visitors.
This job description is not exhaustive and may be subject to change or modification at any time to align with the needs of the company. The Office Support Specialist is expected to adapt and take on additional responsibilities as necessary.

 

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