AR Collections Specialist
4 weeks ago
What you will be doing
The AR Collections Specialist is responsible for the collection of receivables from customers.
What you need to succeed (Skills)
- Perform AR collection calls for customers as needed or where directed.
- Send account statements and invoice copies upon request.
- Review and respond to messages from the A/R mailbox.
- Checks customer references and forwards to AR Manager for approval.
- Perform customer account research and or reconciliations.
- Record customer call notes in system.
- Prepare and submit refund requests.
- Process credit applications and follow up on customer references.
- Review and release credit over-rides as directed.
- Provide coverage to the front desk receptionist.
- Able to perform the following duties as back-up to the department on as needed basis: research and resolve credit card disputes, process receipts/cash application, daily deposits, daily bank transfers, and journal entries.
- Enforce established credit policies, procedures and changes requested by management
- Perform other duties as assigned.
- Maintain customer accounts and settings in accounting system.
- Minimum 3 years prior experience in cash applications & accounts receivable
- Excellent communication skills, both written and verbal
- Good organizational and problem-solving skill
- Strong attention to detail; achieve thoroughness and accuracy when accomplishing a task
- Ability to maintain confidentiality
- Manage and prioritize multiple tasks
- Strong customer service skills
- Strong computer skills including MS Excel and Word
- Many of our jobs come with great benefits-including healthcare, ways to save for the future, and opportunities for career advancement.
- Earn Vacation + Holidays + Sick Days
- Full Health Insurance (medical, dental, vision)
- Career Advancement. We are strong believers in continual training and development for our people. Your success is our success.
- Company Paid life insurance.
- Short-Term and Long-Term Disability
- 401(k) option
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