Credit Collections Coordinator

2 months ago


Geneva, Illinois, United States TransChicago Truck Group Full time
Job Overview

TransChicago Truck Group stands at the forefront of the trucking industry, offering exceptional products and services. Our goal is to consistently enhance our operations and set ourselves apart from the competition. We are dedicated to exceeding our customers' expectations in every aspect of our business.

Role Responsibilities

The Accounts Receivable Specialist plays a crucial role in managing and collecting outstanding payments from clients.

Key Responsibilities
  • Conduct collection calls to clients as necessary or as directed.
  • Provide account statements and invoice copies upon request.
  • Monitor and respond to inquiries in the A/R mailbox.
  • Verify customer references and submit them to the AR Manager for approval.
  • Conduct research and reconciliations on customer accounts.
  • Document notes from customer interactions in the system.
  • Prepare and submit requests for refunds.
  • Process credit applications and follow up on customer references.
  • Review and authorize credit overrides as instructed.
  • Assist at the front desk as needed.
  • Perform backup duties including resolving credit card disputes, processing receipts, daily deposits, bank transfers, and journal entries.
  • Enforce established credit policies and procedures as directed by management.
  • Complete additional tasks as assigned.
  • Maintain customer accounts and settings within the accounting system.
Qualifications
  • At least 3 years of experience in cash applications and accounts receivable.
  • Exceptional communication skills, both written and verbal.
  • Strong organizational and problem-solving abilities.
  • Meticulous attention to detail to ensure accuracy in tasks.
  • Ability to maintain confidentiality.
  • Proficient in managing and prioritizing multiple tasks.
  • Excellent customer service skills.
  • Proficient in MS Excel and Word.
Why Join TransChicago Truck Group?
  • Enjoy comprehensive benefits, including healthcare and retirement savings options.
  • Earn Vacation, Holidays, and Sick Days.
  • Receive Full Health Insurance (medical, dental, vision).
  • Opportunities for Career Advancement through ongoing training and development.
  • Benefit from Company Paid Life Insurance.
  • Access to Short-Term and Long-Term Disability coverage.
  • Participate in a 401(k) plan.

TransChicago Truck Group is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

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