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Senior It Support Specialist

2 months ago

Hamilton, United States Aliniti Full time
Job DescriptionJob Description

IT Generalist/ IT Support Specialist


Why Join Kaivac? This is an excellent opportunity for IT professionals looking to broaden their experience with various technologies in a low-stress environment. At Kaivac, you'll be a part of a growing company with a collaborative team, and you'll have the chance to make a significant impact.


Key Responsibilities:

  • Provide comprehensive IT support to all users, ensuring timely resolution of issues.
  • Oversee general networking tasks, including access points, wireless wifi, and Ubiquiti systems.
  • Support cloud services, internal phone system, and servers.
  • Perform hands-on tasks such as moving computers and carrying equipment (up to 50 lbs).
  • Participate in the budget process and manage equipment purchases.
  • Provide after-hours coverage and respond to critical system outages as needed.


Qualifications:

  • At least 5 years of experience in IT support roles, with a strong focus on Microsoft 365.
  • Certifications such as A+ or other Microsoft certifications are preferred.
  • Proficiency in general networking, Windows Server, Hyper-V, DATTO, and cloud services (Azure, AWS).
  • Strong project management skills, critical thinking, and the ability to work independently.
  • Experience with team management is a plus but not required.

Company Culture: Kaivac prides itself on an open and collaborative working environment. We are a privately held company that values team camaraderie and a supportive atmosphere. Our IT team enjoys a unique workspace and often engages in team-building activities outside of work.


Kaivac, Inc. is a leading provider of industrial cleaning machines and systems, serving a diverse range of industries including retail, restaurants, schools, and commercial kitchens. With a dedicated team of 130 employees and annual revenue of $40 million, Kaivac is a stable and growing company. Our notable clients include Walmart and Target, and we are actively expanding into the education sector.