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Senior It Support Specialist
2 months ago
IT Generalist/ IT Support Specialist
Why Join Kaivac? This is an excellent opportunity for IT professionals looking to broaden their experience with various technologies in a low-stress environment. At Kaivac, you'll be a part of a growing company with a collaborative team, and you'll have the chance to make a significant impact.
Key Responsibilities:
- Provide comprehensive IT support to all users, ensuring timely resolution of issues.
- Oversee general networking tasks, including access points, wireless wifi, and Ubiquiti systems.
- Support cloud services, internal phone system, and servers.
- Perform hands-on tasks such as moving computers and carrying equipment (up to 50 lbs).
- Participate in the budget process and manage equipment purchases.
- Provide after-hours coverage and respond to critical system outages as needed.
Qualifications:
- At least 5 years of experience in IT support roles, with a strong focus on Microsoft 365.
- Certifications such as A+ or other Microsoft certifications are preferred.
- Proficiency in general networking, Windows Server, Hyper-V, DATTO, and cloud services (Azure, AWS).
- Strong project management skills, critical thinking, and the ability to work independently.
- Experience with team management is a plus but not required.
Company Culture: Kaivac prides itself on an open and collaborative working environment. We are a privately held company that values team camaraderie and a supportive atmosphere. Our IT team enjoys a unique workspace and often engages in team-building activities outside of work.
Kaivac, Inc. is a leading provider of industrial cleaning machines and systems, serving a diverse range of industries including retail, restaurants, schools, and commercial kitchens. With a dedicated team of 130 employees and annual revenue of $40 million, Kaivac is a stable and growing company. Our notable clients include Walmart and Target, and we are actively expanding into the education sector.