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Service Appointment Coordinator

2 months ago

Plymouth, United States Hines Park Lincoln Full time
Job DescriptionJob Description

At Hines Park, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. Hines Park has an immediate opening and is looking to add a full time Service Coordinator to our team. The ideal candidate will have BDC/call center experience with a desire to learn more about the service side of an auto dealership. We are a family owned and operated business with a fast paced and friendly atmosphere. If you have an interest in automotive and a desire to develop a career in the industry, apply today 

What We Offer

  • Medical insurance
  • Dental and vision Insurance
  • Paid vacation time
  • 401(k) plan with employer match
  • Growth opportunities
  • Family owned and operated
  • Great work environment
Responsibilities
  • Fielding calls to our service department
  • Accurately setting and coordinating service appointments for our clients to ensure we take care of all of their vehicles needs when brought in
  • Communicating with service advisors regarding their clients that you speak with or when an appointment is set for them
  • Make outgoing calls to clients to actively set appointments regarding maintenance visits and recalls on their vehicles
  • Work cooperatively with the service department and other departments to be a team player
  • Resolve issues and look for opportunities to enhance the Hines Park experience
Qualifications
  • Previous experience in a BDC or service department is preferred but not required
  • Excellent listening/communication skills, outgoing and positive personality
  • Punctual nature and the ability to handle a dynamic work environment
  • Professional appearance and eager to improve on all aspects
  • Valid driver’s license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.