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Operations Coordinator I

2 months ago


Atlanta, United States Momar Full time
Job DescriptionJob DescriptionSalary: $25-$28 an hour

Momar is looking for an Operations Coordinator I


Job Summary:

Reporting to the Operations Supervisor, the Operations Coordinator I is responsible for serving as the interface between internal and external departments to ensure effective and efficient operations of Momar's AquaTrol division. Additionally, the role includes providing sales support to representatives in the field and assisting the Operations Supervisor with special projects as needed.

 

Duties/Responsibilities:

  • Handle incoming email and phone requests from customers and AquaTrol/Momar Sales Representatives.
  • Perform daily follow-up tasks and manage emails, including monitoring help@momar.com and aquatrolchemical@momar.com for tickets.
  • Order certificates of insurance for customers.
  • Proofread all AquaTrol orders, editing and correcting as needed before releasing to shipping.
  • Review and process bill-only orders, entering and invoicing them accurately.
  • Set up new customer cards with appropriate notes in the system.
  • Review and process all customer job contracts and paperwork for execution.
  • Review job orders and compare with job balances to assist Sales Representatives in avoiding negative settlements.
  • Assist customers and Accounting with billing inquiries.
  • Submit invoices online for customers requiring portal submission.
  • Maintain and update list of invoice special requests.
  • Adjust commissions as necessary on monthly invoices.
  • Generate billing, charges, and end dates for all WPC construction jobs with Sales Representatives.
  • Update and note customer billing information on both customer cards and job cards as requested.
  • Document new vendor invoice processes on customer cards and job cards.
  • Follow up monthly with Sales Representatives to obtain billing amounts for invoicing.
  • Review, correct, and process all AquaTrol Sales Representative and Staff expense reports in Concur.
  • Assist sales and operations teams with bid preparation.

 

Required Skills/Abilities:

  • Strong customer service skills and desire to help teammates and customers.
  • Strong verbal, written, and interpersonal skills, fostering effective communication with team members and stakeholders.
  • Excellent organizational and time management abilities, including prioritization.
  • Excellent attention to detail, ensuring accuracy in every aspect of the work.
  • Demonstrated capability to handle multiple tasks and responsibilities simultaneously, maintaining productivity and efficiency.
  • Proven track record of meeting deadlines consistently, even in high-pressure situations.
  • Ability to deal with unpleasant, angry, or discourteous people.


Education and Experience:       

  • High School Diploma or Equivalent, Bachelor’s Degree Preferred
  • Minimum 2 years of operations experience in a manufacturing environment or related industry
  • Minimum 2 years billing experience.


Physical Requirements: Sedentary

  • The ability to lift and/or move up to 10 lbs. unassisted.
  • Frequently required to sit, stand, use hands and fingers to handle/feel items, reach with hands and arms, stoop, bend, and talk or hear.


In compliance with the ADA Amendments Act (ADAAA), VEVRAA, and Section 503, should you have a disability and would like to request an accommodation in order to apply for a currently open position with Momar, please call us and ask to speak with Human Resource Department or email us. EOE/F/M/Vet/Disabled. We are a VEVRAA Federal Contractor, and as such, we give priority referral to protected veterans.