Operations Coordinator

3 weeks ago

Atlanta, United States Celebrated Experiences Full time

Celebrated Experiences (“Celebrated”) is a leading Luxury Destination Specialist and Hotel Marketing Company based in Atlanta, Georgia. The Celebrated Experiences team designs personalized itineraries featuring a curated Collection of annually inspected Celebrated Hotels and Homes with hand-picked drivers and guides. Celebrated is a leader in providing business solutions and growth opportunities to a loyal group of luxury travel advisors in the United States and abroad. Throughout a 33-year history serving elite travel advisors, Celebrated Experiences maintains strong partnerships with the industry’s best advisors and agency owners.


Our mission is to provide best-in-class service to our travel advisor partners and their clients. We are a dynamic, entrepreneurial organization that offers exciting growth opportunities for talented professionals searching for a new challenge. Most importantly, we are much more than a travel company – we unlock dreams for people every day, and that is a source of tremendous inspiration for our team.


Are you passionate about travel and a detail-oriented individual who loves ensuring smooth operations? If so, we have an exciting opportunity for you as an Operations Coordinator in our growing company. As an Operations Coordinator, you will play a crucial role in supporting our travel design teams and ensuring timely execution of day-to-day operations. Your exceptional organizational skills and ability to prioritize multiple tasks will be vital in maintaining the highest quality client engagement.


Responsibilities:

  • Collaborate with travel design teams to gather necessary information for the timely execution of operational tasks.
  • Confirm transportation, accommodations, and other logistics for clients.
  • Monitor and maintain company established confirmation guidelines.
  • Manage and reconcile monthly forward booking reports for hotels and guide services.
  • Foster a kind, positive and inclusive work environment.
  • Conduct regular quality checks and data analysis to identify areas for operational improvement.
  • Support teammates in resolving issues and addressing customer concerns in a timely and professional manner.


Requirements:

  • Proven experience in operations coordination or a similar role within the leisure, travel, and tourism industry.
  • Excellent organizational and time management skills, with a keen eye for detail.
  • Strong communication and interpersonal skills to effectively collaborate with internal and external travel partners.
  • Proficiency in using industry-specific software and tools, such as SQL, Excel and confirmations software.
  • Ability to work in a fast-paced environment and quickly adapt to changing priorities.
  • A kind and proactive approach to problem-solving and decision-making.


What Celebrated Experiences Offers:

  • Impactful Roles: Dive into roles that matter, from leading our major expansion initiatives to shaping our travel design teams. Whether you're at the helm of our growth into France or crafting dream itineraries, your work directly influences our success.
  • Dynamic Work Environments: Join our passionate team in modern, well-equipped offices or work remotely. Our supportive and energetic work culture fosters collaboration and innovation.
  • Growth and Development: As we expand, we're looking for team members who are as excited about growth as we are. We offer extensive training, mentorship, and opportunities for advancement. Celebrate career milestones with us, from entry-level positions to leadership roles.
  • Global Engagement: Interface with a global clientele and collaborate with international teams, particularly in Europe. Your expertise in travel destinations like France, Italy, England, Ireland, and Scotland will be key.
  • A Commitment to Excellence: Join a team that's dedicated to being the best in the world at delivering exceptional, meaningful travel experiences. We value curiosity, learning, and a relentless pursuit of excellence.
  • Community and Culture: Be part of a company that values kindness, dynamism, and an entrepreneurial spirit. Our community thrives on mutual respect and a collective aim to exceed expectations, both for our clients and ourselves.

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