Slot Supervisor

2 months ago

San Jacinto, United States Soboba Casino Full time
Job DescriptionJob DescriptionSummary

Slot Supervisors are responsible for the successful operation of the slot floor including verifying jackpot payouts to comply with internal controls and gaming regulations. Slot Supervisors are also responsible for ensuring guests enjoy the best gaming experience possible by maintaining outstanding guest service delivery by Slot Team Members and resolving disputes as needed.

Duties/Responsibilities

  • Excellent guest service skills and the ability to use good judgment when dealing with difficult situations.
  • Responsible for direct supervision of slot team members in assigned area.
  • Responsible for maintaining excellent guest service levels in the assigned section at all times by ensuring all slot team members are successfully performing their job duties.
  • Verification and initiation of hand paid jackpots.
  • Assist in completing performance evaluations for slot team members.
  • Recommend and administer progressive management(s) as necessary.
  • Assist the Slot Shift Manager in scheduling of team members for an assigned shift.
  • Maintain an effective daily section schedule for assigned area and recommend/execute changes needed to maintain proper floor coverage.
  • Maintain security of funds and equipment in assigned area/shift.
  • Issue equipment to slot team members.
  • Reports all situations that require attention to the Slot Shift Manager
  • Display good decision-making abilities, motivates slot team members and demonstrates effective supervisory skills.
  • Must adhere to all Soboba Internal Controls and Soboba Casino Resort operational P&P’s.
  • Ensure excellent guest relations are maintained.
  • Interact effectively with all team members and guests exercising tact, diplomacy and patience at all times.
  • Maintain positive interaction with guests and fellow team members on a constant basis.
  • Effectively communicate both verbally and in writing to promote positive and professional image.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Ability to write reports, business correspondence and procedure manuals.
  • Ability to effectively present information and respond to questions from groups Managers/Directors, clients, guests and the general public.
  • Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record.
  • Perform special projects and other responsibilities, tasks, or duties as requested.
  • Walk/stand and work 90% of shift and work in unfavorable conditions which can occasionally be hot and noisy, grasp, bend, reach, kneel, lift and /or carry tools/supplies.
  • At all times, team members are expected to exemplify the values of Commitment, Humility, Integrity, Respect and Passion.
  • Perform special projects and other responsibilities, tasks, or duties as requested.


Education / Qualifications

  • Must be at least 21 years of age.
  • High School Diploma or Equivalent, required.
  • Minimum six (6) months to one (1) year of slot experience required.
  • Previous supervisory experience, preferred.
  • Any combination of education, experience and training that provides the required knowledge, skills and abilities.
  • Ability to remain standing for long periods of time and walk the casino floor during the assigned shift.
  • Must be able to move at a fast pace within a busy crowd.
  • Must be able to lift, push, and pull up to 30 lbs.
  • Must be able to provide evidence of eligibility to work in the United States of America.

Certificates, licenses and registration

  • Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.
  • Required to submit to and obtain negative results on all drug and/or alcohol testing.


Soboba Casino Resort Benefits

Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:

  • 401k Plan
  • Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance
  • Medical, Dental & Vision paid for the employee
  • Employee Assistance Program
  • Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)
  • Paid Time Off

Soboba Casino Resort Team Member Recognition including, but not limited to:

  • Reward and Recognition Program (Quarterly, and Annually)
  • Team member Incentives
  • Discounted Team member meal

  • Slot Technician

    14 hours ago

    San Jacinto, United States Soboba Casino Full time

    Job DescriptionJob DescriptionSummary The Slot Technician is responsible for troubleshooting, repair, and maintenance of Gaming Devices, Redemption, JXC and Recycler Kiosks and all related peripheral equipment, including printers, bill validators, signs, networking systems and components. The Slot Technician will effectively communicate and report to Senior...

  • Sr. Slot Technician

    2 weeks ago

    San Jacinto, United States Soboba Casino Full time

    Job DescriptionJob DescriptionSummary The Senior Slot Technician is responsible for troubleshooting, repair, and maintenance of Gaming Devices Redemption, JXC and Recycler Kiosks and all related peripheral equipment including printers, bill validators, signs, networking systems and components. The Senior Slot Technician provides leadership and encouragement...

  • Gaming Floor Supervisor

    4 days ago

    San Jacinto, California, United States Soboba Casino Full time

    Job OverviewPosition Summary The Slot Supervisor plays a crucial role in overseeing the efficient functioning of the slot gaming area. This position entails ensuring compliance with internal controls and gaming regulations while delivering exceptional guest experiences. The Slot Supervisor is responsible for guiding Slot Team Members and addressing any...

  • Gaming Floor Supervisor

    4 days ago

    San Jacinto, California, United States Soboba Casino Full time

    Job OverviewPosition Summary The Slot Supervisor plays a crucial role in overseeing the operations of the slot gaming area, ensuring compliance with gaming regulations and internal protocols. This position is essential in delivering an exceptional gaming experience for guests by supervising Slot Team Members and addressing any disputes that may arise.Key...

  • Cage Shift Supervisor

    4 weeks ago

    San Jacinto, United States Soboba Casino Full time

    Job DescriptionJob DescriptionSummary Under the direction of the Cage Shift Manager, the Cage Shift Supervisor’s role is to oversee the daily shift activities within the cage/main bank location(s) and monitors the performance of cage personnel. They are responsible for the protection of company assets by ensuring team members comply with all company...

  • Cage Operations Supervisor

    4 days ago

    San Jacinto, California, United States Soboba Casino Full time

    Job OverviewPosition SummaryThe Cage Operations Supervisor plays a crucial role in managing the daily activities within the cage and main banking areas, ensuring the effective performance of the cage staff. This position is essential for safeguarding company resources by enforcing adherence to established policies, gaming regulations, and internal controls....

  • Cage Shift Manager

    4 weeks ago

    San Jacinto, United States Soboba Casino Full time

    Job DescriptionJob DescriptionSummary The Cage Shift Manager provides direct supervision of all Cage, Vault, and Kiosk operations during a shift. Responsible for security of Company funds, approving transactions as required, documentation, investigation of variances, and compliance with Soboba Tribal Gaming Commission regulations and Internal Controls....

  • Night Supervisor

    3 months ago

    San Jose, United States Restaurant Depot LLC Full time

    From $19.45 - $20.42 Position Title: Night Supervisor Department: Branch Floor Supervisor: Night Manager FLSA: Non-Exempt Position Summary:Supervises and works alongside Stockers and Hilo driver's during night shift. Essential Functions:Develops schedules, monitors performance and recommends proper discipline as appropriate.Trains employees in job...

  • Warehouse Forklift Driver

    1 month ago

    San Francisco, United States Sysco Full time

    Company: US1120 FreshPoint San Francisco, Inc. Sales Territory: None Zip Code: 94587 Travel Percentage: 0 Compensation Range: $10.00 - $48.00 The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other...

  • Admissions Program Supervisor

    2 months ago

    San Francisco, United States Felton Institute Full time

    Job DescriptionJob Description:Admissions Program Supervisor (Bilingual - Spanish) Felton’s Early Care and Education Programs Agency Overview Founded in 1889, the Felton is the oldest nonsectarian, nonprofit social services provider in the City and County of San Francisco and the Bay Area. Rooted in equity, our mission is to transform the quality of life...

  • Fillet Clerk

    1 month ago

    San Antonio, United States Pacific Seafood Full time

    At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are an excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members, and rewarding performance. We live by the core...

  • Cart Barn Attendant

    3 weeks ago

    San Antonio, United States San Antonio Country Club Full time

    Job DescriptionJob DescriptionDepartment: GolfJob Title: Cart Barn/Bag Room PersonnelReports To: Director of GolfQualifications: Must be 18 years of age with a valid driver's license. Must be honest, trustworthy and courteous. Must have good people skills and a good knowledge of customer service. Must be able to lift a minimum of 50 lbs.Role Description:...

  • Cart Barn Attendant

    3 months ago

    San Antonio, United States San Antonio Country Club Full time

    Job DescriptionJob DescriptionDepartment:              GolfJob Title:                    Cart Barn/Bag Room PersonnelReports To:                Director of Golf Qualifications:          Must be 18 years of age with a valid driver's license.  Must be honest, trustworthy and courteous.  Must have...

  • Fillet Clerk

    2 weeks ago

    San Antonio, United States Pacific Seafood Full time

    At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are an excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members, and rewarding performance. We live by the core...

  • Fillet Production Specialist

    4 days ago

    San Antonio, Texas, United States Pacific Seafood Full time

    About Pacific Seafood:At Pacific Seafood, we are dedicated to providing the world with the healthiest proteins available. We pride ourselves on being an excellence-driven organization that aims to be the preferred brand in the marketplace and the employer of choice within the community.We uphold the principles of servant leadership, invest in our team...

  • Fish Filleting Specialist

    4 days ago

    San Antonio, Texas, United States Pacific Seafood Full time

    About Pacific Seafood:At Pacific Seafood, we are dedicated to delivering the healthiest proteins globally. We pride ourselves on being a leader in the industry and a preferred employer in our community.Our Commitment:We focus on servant leadership, investing in our employees, and recognizing outstanding performance. Our core values are rooted in our Diamond...

  • Wood Pallet Cutting Specialist

    4 days ago

    San Antonio, Texas, United States 48forty Solutions and Relogistics Services Full time

    Job OverviewHourly Compensation: $12.00 - $15.00Shift Schedule: Monday - Friday: 6:00 AM - 2:00 PM; Saturday: 6:00 AM - 10:00 AMLocation: San Antonio, TXPosition SummaryThe Wood Pallet Cutting Specialist is tasked with the setup and operation of power saws to effectively slot, cut, and trim wooden pallets. Candidates with backgrounds in warehouse operations,...

  • Fillet Clerk

    2 months ago

    San Antonio, United States Pacific Seafood Full time

    At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are an excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members, and rewarding performance. We live by the core...

  • Fillet Clerk

    2 weeks ago

    San Antonio, United States Pacific Seafood Full time

    At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are an excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members, and rewarding performance. We live by the core...

  • Fillet Clerk

    2 weeks ago

    San Antonio, United States Pacific Seafood Full time

    Job DescriptionJob DescriptionAt Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are an excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members, and rewarding...