Facilities Manager
2 months ago
KNEAD HOSPITALITY + DESIGN is a leading restaurant group known for delivering exceptional dining experiences across our diverse portfolio of restaurants. We are passionate about food, service, and creating unforgettable experiences for our guests. We are currently seeking a dedicated and experienced Facilities Manager to join our team and ensure the smooth operation of our restaurant facilities.
Summary: The Facilities Manager role supports the company’s restaurant operations and physical infrastructure, focusing on improving efficiencies and saving money. Successful candidates will have strong communication, organizational, and interpersonal skills, demonstrating flexibility and urgency.
Responsibilities/Duties:
New Restaurants:
- Assist with preopening construction, mechanical, and equipment issues.
- Serve as liaison between general contractors and managed vendors.
- Oversee delivery, installation, and assembly of vendor items (furniture, equipment, décor).
- Ensure timely and satisfactory completion of vendor work.
- Maintain project budgets.
- Attend Critical Path and weekly construction meetings.
- Coordinate the transition from opening to operations, including setting up vendors and PM programs.
- Assist in training managers on the new facility.
- Schedule and organize preventive maintenance (PM) for all restaurant systems (grease traps, hoods, HVAC, pest control, fire extinguishers, elevators).
- Ensure completion and documentation of PM tasks and review related invoices.
- Conduct and inspect PM work, ensuring compliance and effective communication with operations teams.
- Manage access systems and lead regular maintenance calls.
- Coordinate and assist with repairs, ensuring cost-effective and timely solutions.
- Build and maintain vendor relationships, aiming to minimize costs like overtime charges.
- Develop an internal repair team as the company expands.
- Regularly inspect properties, address facility issues, and assist with warranty claims.
- Evaluate vendor effectiveness and ensure compliance with service programs.
- Oversee repair and maintenance for capital projects, ensuring budget and timeline adherence.
- Maintain communication on project statuses and prepare relevant reports.
- Track capital spending and maintain updated records for each restaurant.
Requirements:
- Knowledgeable in project management and restaurant facilities maintenance.
- Skilled in conflict resolution, contract administration, and time management.
- Able to read and understand architectural plans, solve practical problems, and manage stress.
- Excellent communication and customer service skills.
Through understanding of restaurant operations and equipment.
Local travel required to company locations and corporate headquarters in and around Washington, DC
Job duties require ability to work on-call status due to the operational hours of the locations and nature of repairs/projects
Ability to work remotely when not in the field/office
Strong computer skills including Microsoft Office products, Internet and specific spreadsheet preparation
Knowledge to perform basic math skills, work with numbers and math concepts; and apply mathematical operations to such tasks as structural analysis of building systems
Excellent verbal and written communication skills with a professional and positive customer service orientation
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