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Family Resources Coordinator

4 months ago

Renton, United States Children's Home Society of WA Full time
Job DescriptionJob Description

POSITION SUMMARY:

Akin seeks a Family Resources Coordinator (FRC) to provide critical support and service coordination for children that have identified delays through the Early Support for Infants and Toddlers (ESIT) program. FRCs ally closely with caregivers to understand their strengths, hopes, and needs; help develop a child-focused treatment plan and ensure its implementation with home visits; and advocate for families’ well-being by connecting them to other community services as needed.

This position has access to protected healthcare information (PHI) or confidential identifiable information (CII), both paper and electronic, as necessary, to perform related job duties and responsibilities.

ESSENTIAL FUNCTIONS:

  • Assists families in identifying their children’s strengths and needs in order to develop their Individualized Family Service Plan (ISFP), and facilitate their scheduling, development, and review of the ISFP. Completes monthly check-in calls with families and maintain complete documentation of the child’s case records
  • Partners with families to support their understanding of their rights, ESIT services, and any relevant procedural safeguards
  • Works with referring agencies in the development and implementation of individual treatment plans for assigned cases, including ongoing communication of critical case events and 6-month reviews. Assumes responsibility for communicating this information to the appropriate family/caregivers, DSHS, and other service providers and coordinate with Akin program staff for implementation
  • Provides care and program planning, coordination, anticipatory guidance for complex community, resource development, inter-agency communication, quality management, and administration to support Medicaid programs
  • Organizes and participates in family events and parent meetings
  • Provides support to other program staff as needed, including participating in case review, staff, administrative, and other team meetings
  • Maintains relationships with social service agencies and family service providers in the community so that outside referrals can be made in a timely manner as needed
  • Participates in ongoing, job-related professional development opportunities, in-service trainings, and continuing education (e.g., Child Abuse Awareness, HIPAA, antiracism, etc.)
  • Regularly assesses own performance for improvement
  • Performs all other duties assigned by supervisor and/or leadership to help ensure efficient and effective operations

KNOWLEDGE, SKILLS, and ABILITIES:

  • Knowledge of early childhood development, with a demonstrated ability to foster relationships with parents, infants, and toddlers
  • Knowledge of local and statewide family resources
  • Knowledge of social justice and racial equity concerns that affect Washington State families and experience interacting with diverse populations
  • Able to effectively communicate; has the skills and abilities to develop and maintain good public relations among clients, volunteers, other personnel, and the public
  • Able to work effectively with diverse clients and agency staff; be aware of other needs and advocate for safety
  • Warm and compassionate approach with the ability to establish rapport and provide emotional support to families
  • Exceptional people and communication skills, both verbal and written
  • Comply with all Akin policies and procedures
  • Ability to embrace and support Akin’s commitment to fostering an inclusive organization

WORKING ENVIRONMENT:

This job is performed in a professional office environment. The following list is representative of the work environment employees encounter while performing the essential functions of this job:

  • Located in our Creekmore location

WORKING REMOTELY:

Working remotely is a benefit of Akin’s flexible workplace, but remote work cannot be offered for all positions. Some positions require daily presence in the office. Remote work arrangements may be adjusted or rescinded based upon business needs.

PHYSICAL DEMANDS:

  • While performing the essential duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard; occasionally to reach, stoop and kneel
  • Specific vision abilities required by this job include close vision requirements due to computer work
  • Regular, predictable attendance is required

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MINIMUM QUALIFICATIONS:

  • Minimum of 1 year of experience in working or volunteering in the field of social services or early intervention, preferably with home visitation, or equivalent life experience interacting with and supporting children and parents with identified delays
  • Maintain current certifications including Pediatric/Adult CPR, First Aid/AED, and HIV/Bloodborne Pathogens
  • Akin background check
  • Must have reliable transportation, valid driver’s license, safe driving record, and automobile insurance. Must be able to drive and work from all Akin locations as needed

PREFFERED QUALIFICATIONS:

  • Bachelor’s degree in a field related to Social Services or Early Learning
  • Bilingual in English/Spanish highly desired

SALARY RANGE AND BENEFITS:

The salary range for this position is $25.07 - $34.57. The starting salary range for this position is $25.07 - $27.45 DOE for external candidates.

Employees will also receive 10 days of vacation leave each year, three Employee Appreciation Day each year, and will accrue one sick day per month (pro-rated for part-time employees). Employees will also enjoy 15 paid holidays throughout the calendar year. We also offer EAP and mental health benefits.