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Client Relations Coordinator

2 months ago

Renton, Washington, United States Synthetic Resources Full time
Synthetic Resources - Client Service Assistant

We are excited to present an opportunity for a Client Service Assistant at Synthetic Resources, a leader in innovative synthetic materials. Our commitment to excellence in customer service drives our success, and we are looking for a dedicated individual to enhance our client relationships.

In this position, you will collaborate closely with our account management team to oversee customer accounts, facilitate project coordination, and ensure a high level of client satisfaction. Your key responsibilities will include:

  • Processing purchase orders and handling returns
  • Managing production samples and laboratory tests
  • Coordinating sample approvals with clients and suppliers
  • Organizing production materials efficiently
  • Upholding quality control standards
  • Preparing packages for distribution
  • Creating and maintaining sample cards
  • Delivering exceptional customer service
  • Assisting the team with various tasks as needed

Qualifications we are looking for:

  • Proficiency in Microsoft Office Suite
  • Strong communication skills
  • Excellent customer service and problem-solving capabilities
  • Results-oriented mindset
  • Empathy and motivation
  • Adaptability and flexibility
  • Commitment to ongoing learning and development

Compensation: Competitive hourly rate based on experience ($22-$25 per hour)

Benefits (Full-Time): Medical, Dental, Vision after 90 days, 401(K) after 1 year

Company Culture: We pride ourselves on a culture that emphasizes positivity, respect, accountability, a service-oriented mindset, and effective problem-solving. Become part of a team that values integrity and excellence.