Bilingual Administrative Assistant

1 month ago

Phoenix, United States New Frontier Immigration Law Full time
Job DescriptionJob DescriptionSalary: $16-$20 hr

ABOUT THE FIRM

New Frontier Immigration Law is committed to doing generational, life-changing work by helping immigrants obtain legal status in the United States. Through this work, we set our clients free to truly live. We do this out of a deep sense of patriotism: Immigration is what makes the United States of America the incredible country it is; the unmatched diversity of our people, ideas, and backgrounds is what makes us great. In its simplest form, our mission is to help as many people as we can. We are making an impact on humanity that will outlive us all.


Please note that this position and this law firm is not for everyone. If you don’t love everything in this ad, please don’t apply—you deserve to spend your working hours at a company that makes you feel completely alive; please don’t settle


We help immigrants L.I.V.E. FREE. Here is how our values play a part in this job.


Live. We are a growing law firm with a passion for helping immigrants live completely free; we do family-based immigration and removal defense; we do not do any business/employer-based immigration, student visas, or tourist visas. We are looking for an organized, passionate team member who likes to work hard by helping our incredible clients truly live, and in exchange, that team member knows s/he will feel immeasurably fulfilled in his or her life. 


Innovative. We are innovative, not only in the ways we serve our clients but in the way we have built our team and the way we support them through the ups and downs of immigration practice. To that end, we know what we’re looking for—and we know our ideal candidate does too—and that’s someone who is creative, strategic, and passionate. If, however, if you’re just looking for a J.O.B.—a place where you can show up every day and get a paycheck—this isn’t the place for you. We are doing life-changing work and want someone who believes that his or her life’s work is meant for this cause Every member of our 100+ member team sees solutions and opportunities where other firms see problems; we see human lives where other firms see a case number. We are true believers.


Vested. We are vested in the outcome of every case and in the growth of every team member. We believe it is important to create an atmosphere where each team member can be productive and where they can hone their skills, so they are always learning, growing, and improving. Clients are at the core of every successful firm, and it is important to listen to what they want so we can meet their needs while giving them an incredible customer experience that creates raving fans. That is why employees and our clients and the experience they have working with us are critical to everything we do.   


Excellence. We believe each member of the team holds themselves and their teammates accountable so that excellence is always present. We also find that communication and camaraderie in a fast-paced business that has fun and celebrates growth and successes make it a place worth working. And while we are a fun, vibrant team, we also believe in Systems and Key Performance Indicators, so that we know we are always working in a streamlined fashion and driving results. We expect greatness and are willing to help you get there, but we will also be just as honest in our quarterly reviews if you are not reaching the expectations that have been set. We want our team to know if they are getting an A, or if they are falling short and how they can get up to the A+ status. If you don’t thrive on honing your skills and learning new ways, then this likely is not the right job for you. From our Receptionist to our CEO, every person on our team is growing every month.   


If anything in this ad made you want to run for the hills, then you really shouldn’t apply. But if you know that you are the best of the best, that you love what you do and you want to be on this mission with us, please apply


ABOUT THE POSITION

A Bilingual Administrative Assistant is a supportive role in the office. Bilingual Administrative Assistants provide support to team members and clients by handling a variety of tasks in order to ensure that all interactions between the firm and others are positive and productive. This position will work on Saturday.


A Bilingual Administrative Assistant will assist our clients in many in office interactions. In an instance where a difficult situation or problem arises, NFIL empowers you to step up and be innovative in finding a solution to suit our clients and employee’s needs. NFIL believes there is a solution to every problem—you just have to want the solution bad enough. Think outside the box in everything you do.


DUTIES AND RESPONSIBILITIES

  • Opening and Closing of the office.
  • Manage client communication: May be responsible for communicating with clients, answering their questions, and ensuring their needs are met.
  • Review Outlook scheduled appointments and relevant calendars, remaining conscious of upcoming meetings or deadlines.
  • Scan all signed forms into Filevine after client reviews.
  • Taking payments (cash, Money Order, Check, and LawPay).
  • Process mail by scanning in and uploading to DropBox.
  • Regularly clean and organize commonly used areas of the office, seating area, and conference rooms.
  • Provide general administrative support, such as ordering supplies, managing office equipment, and handling other administrative tasks.
  • Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, and placing and expediting orders for supplies.
  • Maintain confidentiality of all sensitive information and documents.
  • Perform other duties as assigned by the supervisor.
  • Provides administrative support to ensure efficient operation of the office.
  • Carries administrative duties such as filing, copying, binding, scanning, etc.
  • Exhibits polite and professional communication via phone, e-mail, and mail.
  • Supports the team by performing tasks related to organization and strong communication.
  • Contributes to team effort by accomplishing related results as needed.


REQUIRED QUALIFICATIONS

  • Great verbal and written communication skills in both Spanish and English; bilingual in English/Spanish
  • High school diploma or equivalent
  • Microsoft Office: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)
  • 1 -3 years of similar experience (preferred)
  • Reliable
  • Accurate
  • Detail oriented
  • Ability to maintain confidentiality
  • Strong work ethic and problem solving skills
  • Experience utilizing MS Word, Excel and Google products


COMPENSATION

  • $16 - $20 /hr DOE
  • Medical, dental and vision
  • 401(k) with match
  • Life insurance
  • Generous PTO

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