Service Manager

1 month ago


Hamilton, United States Haldeman Auto Group Full time
Job DescriptionJob DescriptionCompany: Haldeman Auto GroupAbout Us:

Haldeman Auto Group is a leading automotive service provider known for delivering exceptional customer service and high-quality automotive repairs and maintenance. We are committed to excellence and dedicated to providing a positive experience for our customers. We are currently seeking a dynamic and experienced Automotive Service Manager to join our team.

Job Description:

As the Automotive Service Manager, you will be responsible for overseeing the daily operations of our service department. Your primary goal will be to ensure that our customers receive the highest level of service and that our service department runs efficiently and profitably.

Key Responsibilities:
  • Manage and supervise the service department staff, including technicians, service advisors, and support staff.
  • Schedule and prioritize service appointments to maximize efficiency and customer satisfaction.
  • Ensure that all work is completed on time and meets our high-quality standards.
  • Handle customer complaints and concerns in a professional and timely manner.
  • Maintain a clean, safe, and organized service area.
  • Monitor and control costs to meet budget goals.
  • Train and develop service staff to ensure they are knowledgeable and skilled.
  • Keep up to date with industry trends and advancements to ensure our service department remains competitive.
  • Ensure compliance with all safety and environmental regulations.
  • Maintain accurate records of all service work and customer interactions.
Requirements:
  • Proven experience as an Automotive Service Manager or in a similar role.
  • Strong knowledge of automotive repair and maintenance procedures.
  • Excellent customer service and communication skills.
  • Ability to lead and motivate a team.
  • Strong organizational and time management skills.
  • Proficiency with automotive service software.
  • ASE certification or equivalent is preferred.
  • Valid driver’s license.
Benefits:
  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement savings plan
  • Ongoing training and professional development opportunities
How to Apply:

If you are a motivated and experienced automotive professional looking for a challenging and rewarding opportunity, we want to hear from you Please submit your resume and cover letter with the subject line “Automotive Service Manager Application”.

Haldeman Auto Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



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