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Hospital Account Administrator

2 months ago


Medford, United States Pacific Medical Inc. Full time
Job DescriptionJob DescriptionEstablished in 1987, Pacific Medical, Inc. is a distributor of durable medical equipment; specializing in orthopedic rehabilitation, arthroscopic surgery, sports medicine, prosthetics, and orthotics. With the heart of the company dedicated to helping and serving others, we provide our services directly to the patient, medical networks, physician clinics, and offices. We are dedicated to the advancement of patient care through excellent service and product technology. 

We have an immediate opportunity to join our growing orthopedic sports medicine company.  We are currently seeking an entry level, full-time (M-F 8:00 am-5:00 pm) Hospital Account Administrator in the Klamath Falls, OR territory.   

The Hospital Account Administrator is a member of the health care team, which provides care and services for patients.  Promotes and provides support for the Hospital Account Manager and Pacific Medical Hospital Partnerships and meets all required quality and performance criteria.  Provides support for patient, family and other healthcare providers in the delivery of these services.  This position promotes optimum delivery of care for the patient that requires services as requested by physicians and other healthcare providers.  As well as, provides assistance to the health care team in performance of these duties and functions as a collaborative and participative member of an interdisciplinary team, consistent with the mission and values of the surgical/orthopedic services department, the rehabilitation department and the Medical Center. 

Job Responsibilities​:
  • Collects and completes appropriate paperwork at the request of Pacific Medical, HP team, Rehab Team, and Medical Center for documentation and billing purposes in a timely manner
  • Openly communicates with the OrthoLife Rehab Team and supervisors.
  • Maintains a working relationship with Pacific Medical corporate team to ensure completion of order cycle and assist in gathering information at the field level
  • Demonstrates competency for orthopedic products and services provided by Pacific Medical Rehab along with competitive products
  • Schedule coordination for Patient Recovery. Care.
  • Demonstrates ability to take initiative, prioritize and demonstrates professional accountability.
  • Adheres to Medical Center's policies/procedures and core values.
  • Conducts themselves with personal integrity and professionalism as a representative of Pacific Medical
  • Is accessible and responsive to any calls from Medical Centers and Pacific Medical Team Mates during all work hours
  • The Office Administrator will work closely with the Territory Sales Force to actively promote the services of Pacific Medical Rehab. This includes, but is not limited to, promotional literature, in­ services, co-travel, and maintaining a referral source database for our referring medical community
  • Orders samples, literature, studies, and other marketing material for the Rehab and Hospital Team
  • Compiles, organizes, communicates, and shares sales, missing info, billing, collections, co-pay, and pending reports for the Rehab and Hospital teams.
Hourly Compensation Range: $15.00 - $18.00

This position is an excellent opportunity for a candidate that is self-driven/motivated with an entrepreneurial spirit that is looking to produce results in an expanding market.  Candidates that apply must be hard-working, possess a strong work ethic, and a willingness to learn.  Only those with the ability to manage varying as well as scheduled tasks should apply.

All Full-Time positions offer the following: Medical, Dental, Vision, ER paid Life for Employee, Voluntary benefits, Medical FSA, Dependent FSA, HSA, 401k (if 21 years or older), and Financial Wellness planning.

Additional Benefits for Full-Time Employees (3 to 4 weeks of Paid Time Off)
Holidays: 10 paid holidays per year
Vacation Benefit: At completion of 3-month introductory period, vacation accrual up to a max of 40 hours in the first 23 months, at 24 months, accrual up to a max of 80 hours with a rollover balance.
Sick Benefit: Sick accrual begins upon date of hire up to a max accrual of 80 hours annually with a max usage of 48 hours annually with a rollover balance.

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