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Office Manager

2 months ago

Springfield, United States Vision Care Associates (C) Full time
Job DescriptionJob Description

Title: Office Manager                                                                     FLSA Status: Exempt
Division: Administration                                                              Pay Type: Salaried
Reports to: Practice Administrator


Job Summary:

The Office Manager is responsible for the overall management of the office/clinic.  Well versed in billing, collections, compliance, electronic health records, credentialing and human resource management.  Have an understanding of accounts payable and accounts receivable and perform basic day-to-day accounting functions.  Must be able to maintain a positive attitude with the ability to multi-task.  Have a friendly, welcoming, and professional demeanor with excellent communication and management skills.  Strong interpersonal skills and a focus on creating an excellent patient experience.  


ResponsibilitiesJob Responsibilities
  • Manage all aspects of staff schedules: scheduling, punctuality, time off
  • Manage and direct staff in day-to-day operations
  • Oversee daily reconciliation of payments
  • Submission of claims
  • Payments by health plans            
  • Supervise bank deposits and receipt verification
  • Review and manage delinquent accounts
  • Submit invoices/statements to accounting to be paid
  • Oversee and manage appropriate inventory of office supplies
  • Address operational issues (i.e. Patients, Staff, Vendors, Service Providers/Techs…)
  • Understand the process of entering and retrieving data in the EHR
  • Track and retrieve data to produce reports from the EHR (monthly or as needed)
  • Coordinate Doctors schedules
  • Build Doctors schedules in the EHR
  • Assist to ensure regulatory compliance with State and Federal regulations (I.e. HIPAA, OSHA, MIPS, Credentialing)
  • Order and supervise maintenance of facility and equipment in cooperation with Practice Administrator.
  • Attend and participate in regular scheduled management meetings.
  • Conduct regular staff meetings to establish training, communication, and maintain accountability levels for staff.
  • Work with team to set and assign performance goals.
  • Ensure department execution of operating policies to support overall practice mission and objectives
  • Review, update and publish price lists at least annually
  • Assist with Human Resource functions
    • Coordinate and track employee requests for time off
    • Review applications and participate in interviews
    • Receive new employee forms and paperwork for personnel file
    • Help with and/or conduct orientation and staff training
    • Be accessible for staff concerns, suggestions, complaint
    • Perform other duties as required


Required SkillsJob Requirements:
 
  • Minimum High School Diploma; Associates Degree or higher is preferred
  • Minimum of Two (2) years of previous management experience; 5+ years of experience in the operation of a medical practice is preferred
  • Strong leadership skills and outstanding customer service skills
  • Excellent computer skills
  • Must be available to work a 40 hour work week (At times may be required to work beyond 40 hours).