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Operations Instructional Designer I

2 months ago

Pontiac, United States United Wholesale Mortgage Full time
Job DescriptionJob Description

Overview

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi

Responsibilities

  • Develop instructional materials such as online courses, e-learning modules, videos, and other training content
  • Collaborate with subject matter experts to analyze learning needs and design effective learning solutions
  • Use instructional design principles to create engaging and interactive learning experiences
  • Conduct quality assurance checks on all learning materials to ensure accuracy and effectiveness
  • Meet monthly production requirements.

Qualifications

Must Have Qualifications:

  • Excellent communication skills, both written and verbal.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Suite and/or other training development software.
  • Ability to handle multiple projects in a rapidly changing environment.
  • On site attendance.

Nice to Have Qualifications:

  • Bachelor's degree in Education, Training, or a related field.
  • Knowledge of instructional design principles and design methodologies
  • Demonstrated experience in developing and delivering effective training programs.
  • Experience with authoring tools such as Articulate Storyline, Adobe Captivate, or similar.