Operations Specialist I Team Lead
4 days ago
Are you ready to take your career to the next level? We're seeking a highly motivated and experienced Operations Specialist I Team Lead to join our dynamic team at United Wholesale Mortgage.
As a key member of our operations team, you will play a vital role in managing the workflow, coaching team members, and mentoring newly on-boarded team members. Your exceptional leadership skills, strong communication abilities, and attention to detail will enable you to drive results and improve service, efficiency, and production.
Key Responsibilities:
- Lead the team in a proactive manner, ensuring seamless workflow and efficient operations
- Coach team members to achieve improved service, efficiency, and production
- Mentor new team members, providing guidance and support for their growth and development
- Own the team's performance, taking ownership of all aspects
- Participate in monthly YourTime meetings, providing coaching and feedback to team members
- Demonstrate exceptional client service and communication skills
Requirements:
- 6 months of experience in a similar role
- Strong learning and analytical skills
- Attention to detail
- Excellent communication and team building skills
- Ability to lead and motivate others
At United Wholesale Mortgage, we offer a comprehensive benefits package, including paid time off, parental and maternity leave benefits, adoption reimbursement program, paid volunteer hours, and more. Our state-of-the-art fitness center, gourmet cafeteria, and wellness area provide a healthy and productive work environment. Join our team and discover a career that's full of purpose and opportunity.
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