Catering Sales Manager
2 weeks ago
WHAT WE HAVE TO OFFER:
LOCATION: 251 Government Street Mobile, AL 36602
SALARY: $45,000 annually plus commission
BENEFITS:
A culture that values passion, individuality, and fun
Opportunities for internal growth and development
Paid Time Off (PTO)
Paid holidays
Earned Wage Access through PayActiv- access to your earned wages before payday
Affordable medical, dental, & vision insurance plans
Company provided life insurance
Short & Long Term Disability and Accident and Critical Illness Insurance
Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%
Tuition Assistance
Referral program
Employee Assistance Program
Discounts at all Avocet-owned hotels & restaurants
WHO WE ARE LOOKING FOR:
POSITION SUMMARY:
The Catering Sales Manager should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and productive culture of serving others with excellence. The Catering Sales Manager will work in conjunction with the Director of Sales to meet and exceed monthly Sales & Catering goals and maximize revenues for the hotel through up-selling techniques.
While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.
MAIN DUTIES AND RESPONSIBILITIES:
Plan, book, and coordinate for Sales & Catering groups
Demonstrate professional, courteous, and ethical interpersonal interaction to build and maintain strong relationships and rapport with potential and active clients
Communicate with clients to initiate, negotiate, and close contracts for rooms and catered functions
Negotiation to include food & beverage prices, meeting room rental, function space, rooms, and hotel services
Participate in site visits, tours, and plan meetings for upcoming groups and potential affiliate businesses as needed.
Ensure that event specifications are communicated following the meeting planner and attendees preferences through emails, phone calls, and in-person meetings
Confirm events with the client and affected departments utilizing written sales contracts and create corresponding Banquet Event Orders, room diagrams, invoices, and folios
Responsible for reviewing contracts and participating in weekly BEO meetings with affected department heads to present group agendas and other details
Coordinate client payments, input rooming lists, and manage room inventory in Opera Cloud PMS
Maintain and update Sales & Catering files, including post-event notes
Execute event logistics for Sales & Catering groups
Oversight of all banquet service operations to ensure that all service details are appropriately led, following the details of the contract and BEO, including adapting to last-minute requests according to hotel policy
This position will directly be responsible for delegating tasks to the banquet captain and will be required to maintain effective communication and collaboration with the food and beverage personnel
Acts as the onsite contact for groups and events
Maintain all banquet equipment and facilities in an organized, clean, and safe environment
Inventory and order banquet supplies as needed for events including furniture, linen, and A/V equipment under budgetary guidelines
Communicate any areas of need, problems, and concerns from the guest to the DOS
Work with banquet captain to ensure they have proper procedures prior to and following events including set up, break down, clean up, and return of equipment/supplies to proper areas or suppliers
Interview, recommend hiring, schedule, train, develop, empower, coach and counsel, and resolve problems up to termination in conjunction with the F&B Director for banquet staff as necessary
Act as a liaison between Director of Sales and Food & Beverage departments
Responsible for following instructions and performing work as assigned by immediate supervisors
Provide a professional image at all times through appearance and adhering to proper dress code
Follow company policies and procedures and is able to effectively communicate them to required team members
Participate in networking events both on and off-site, this may include charity and community events as well
As the position and skill sets evolve, other responsibilities may be incorporated and will be discussed in person prior to implementation
SUPERVISORY RESPONSIBILITIES:
None.
JOB REQUIREMENTS:
Education:
High School Diploma or Equivalent
Experience:
3 years of Hotel Sales or Management experience
Skills:
Must be organized, meticulous, and task-oriented, with the ability to effectively manage time, competing priorities, and workloads
Excellent written/verbal communication and leadership skills
Able to work independently, collaboratively, and lead a team of individuals
Requires knowledge of sales techniques and selling, negotiating, and presentation skills
Proficient in Microsoft Office/Google Drive, adaptable in technical learning of additional hotel systems
Must be willing to work days, nights, weekends, holidays to meet the demand of an upscale hotel environment
Maintain confidentiality of proprietary information, protect the hotel and company assets
Patience, passion, and a positive attitude
WORKING CONDITIONS:
The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equipment to Be Used:
Computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed
Physical & Mental Requirements:
Most work tasks are performed indoors – temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°ree;F) and kitchens (+110°ree;F), possibly for one hour or more
Must be able to sit at a desk for up to 5 hours per day and walking/standing are required the rest of the working day (length of time of these tasks may vary from day to day and task to task)
Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis
Must be able to lift up to 15 lbs. occasionally
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergencies
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally
Requires manual dexterity to use and operate all necessary equipment
Work Environment:
Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors
Must be able to change activity frequently and cope with interruptions
WHO WE ARE:
Le Moyne’s Chophouse: Innovate, Create, Delight
Le Moyne's Chophouse stands at the crossroads of tradition and innovation, serving exquisite dishes that tell a story of both heritage and creativity. Located within The Admiral Hotel, bold flavors and innovative techniques come together to create dishes that are not only eaten but experienced. Here, you’ll be part of a team dedicated to excellence, where the art of food and service converge in celebration. Your culinary journey begins at lemoynes.com
The Admiral: Illuminate Your Career in a World of Elegance
With a mission to dazzle and delight, we provide an environment that’s as inspiring as it is welcoming. As part of our team, you'll be the face of a storied hotel where tradition meets innovation, and every day is a celebration of our city's rich culture. If you’re ready to be part of our illustrious story, learn more at theadmiralhotel.com.
EOE / DFWP
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