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Business Account Manager

3 months ago

Sioux Falls, United States Building Products Inc Full time
Job DescriptionJob DescriptionBusiness Account Manager -
BPI is hiring for a Business Account Manager. This position is a primary point of contact for our customers.  As you manage calls with customers, you will be responsible for communicating with customers, understanding their needs, and ensuring a smooth sales process.  To be successful, you should be able to build instant rapport and achieve customer satisfaction.  This is a sales minded role with production goals and clear targets.  In this role you will partner with our outside sales team to ensure mutual success.

Duties & Responsibilities:
  • Manage a large number of incoming phone calls
  • Generate sales leads
  • Continued follow through with sales expectations
  • Identify and access customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by utilizing the tools provided
  • Meet personal/customer sales targets
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Go the extra mile to engage customers
Requirements:
  • 1-3 years experience in inside sales (preferred)
  • General construction/remodeling knowledge is a plus

Who is BPI? 

Building Products Inc. is a third-generation family and veteran owned organization in the distribution and manufacturing of building materials and millwork. BPI prides ourselves on our ability to Inspire Solutions throughout our organization and with our customers. Our organization is on a path of continued growth with a focus on our core values of Leadership, Accountability, Integrity, and Teamwork that drive all our decisions. We pride ourselves on our investment in our employees and their continued growth. The individuals who find the most success with our organization can align to our core values, have an entrepreneurial mindset and take ownership of their work and outcomes to achieve mutual success for themselves and our organization. 

BPI is an EEO (equal opportunity employer) and welcomes all applications.

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