Mobile Equipment Technician

3 months ago

Windsor, United States Aaction Rents Full time
Job DescriptionJob DescriptionDescription:

Aaction Rents is a full-service equipment rental company with 6 locations throughout Sonoma, Solano and Mendocino Counties. We rent and sell hundreds of different types of equipment - from tractors to hand tools. Our multi-million-dollar inventory includes the most demanded equipment from the industry's most trusted manufacturers. Aaction Rents' commitment to our customers is simple. Our goal is to offer the best service, equipment, and maintenance possible to our clientele, and to treat every customer that visits Aaction Rents as a member of the family.


As a Mobile Equipment Technician you are responsible for maintaining and repairing Aaction Rents equipment, primarily in the field. You will also be responsible for maintenance and presentation of your service truck.


Responsibilities and Duties

  • Incorporate a customer centric and “best” mentality to all systems
  • Gain a clear understanding of who customer are (internal and external) within the organization
  • Show interest in, anticipate, and respond timely to customer needs
  • Focus on customer needs, or business results, rather than own
  • Go beyond basic service expectations to ensure a positive customer experience
  • Talk and act with customers in mind
  • Maintain a clean and safe work environment; make appropriate use of related safety equipment
  • Safely travel to and from customer locations in a timely, safe, and courteous manner
  • Quickly and safely evaluate & troubleshoot worksite equipment repairs
  • Produce timely and detailed service reports and repair logs
  • Operate and test equipment
  • Communicate job progress
  • Evaluate and complete equipment repairs
  • Identify and report repeat service needs, utilizing the established chain of command
  • Continuing education and training equal to at least 20 hours per year
  • At times will need to perform job duties of other positions within department


Requirements:

Education

  • High School Diploma or equivalent

Experience

  • Minimum 2 years mechanical experience

Specific Skills

  • Punctual
  • Clean CADL
  • Team-oriented
  • Self-motivated
  • Strong moral fiber
  • Basic knowledge of all things mechanical
  • Good communication and customer service skills
  • Ability to stop and change direction to facilitate urgent customer needs
  • Attention to detail
  • Strong generative drive

Physical Factors

  • Frequent squatting, reaching, pushing, and pulling
  • Ability to stand and sit for long periods
  • Ability to lift 25/50/80 pounds regularly
  • Ability to occasionally lift 100 pounds
  • Ability to respond quickly to sounds
  • Ability to move safely over uneven terrain or in confined spaces
  • Ability to see and respond to dangerous situations
  • Ability to safely climb ladders while carrying 40 pounds
  • Ability to work in extreme weather conditions
  • Ability to wear personal protective gear correctly most of the workday

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