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Night Audit Front Desk 3rd Shift

2 months ago


Akron, United States Holiday Inn Express - Sheraton - DoubleTree Full time $16 - $17
Job DescriptionJob Description

Shifts: Overnight 3rd Shift - 10:45pm - 7:00am

Summary
Checks front office accounting records for accuracy, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy, etc. Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and credit card vouchers. Also functions as a front desk agent for check-in and check-out procedures. Manage guest challenges with acceptable solutions. Shift is generally 10:45pm-7:00am.

Skills/Requirements

  • Prior accounting or mathematical experience
  • Computer skills required
  • Customer service experience preferred.
  • Ability to resolve problems professionally
  • Ability to multi-task; manage in person contact and incoming phone calls
  • Genuine enjoyment in helping others
  • Strong verbal and nonverbal skills
  • Must be available some weekends and holidays

Benefits

  • All Employees are eligible for a Complimentary Meal when working 4 or more hours and may receive Discounted Hotel Rooms nationwide.
  • Additionally, Fulltime Employees are eligible for Health and Dental insurance, 401(k) Matching Retirement Plan, Paid holidays, Vacation, Sick time, and more.

*Background check required

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