Sommelier

3 months ago


New York, United States NUSRET HOLDINGS USA LLC Full time
Job DescriptionJob Description $13.35/hr. + tips ($16/hr. during training)

Full Job Description

Nusr-Et Steakhouse is looking to bring on a dynamic and experienced Sommelier to join our award-winning hospitality team. The Sommelier is responsible for supporting the seamless running of the wine department, providing a highly efficient and effective service, educating, and recommending customers on wine choices and pairing, and ensuring standards are maintained and customer needs are anticipated.


Duties & Essential Functions:

  • Recommends wines to patrons based on price, personal taste, and food selection.
  • Oversees the serving and storage of wine and trains team members on the wine selection.
  • Ensures wines are served in the correct glassware and at the proper temperature.
  • Demonstrates a friendly personality, strong knowledge of wine and spirits, and great interpersonal skills.
  • Possesses an expert understanding of region wine laws, appellations, grape varieties, harvest times, elevation, climate, soil, and fermentation processes.

Customer Service

  • Ensures that all customers receive the best possible service and care.
  • Is confident in making recommendations and wine pairing.
  • Maximizes sales opportunities through upselling and profitability through attentive service.
  • Works with restaurant staff to create a positive dining experience for guests.
  • Greets customers and answers all questions.
  • Alerts team members when tables need attention if they are not present assists them in helping with their tables.
  • Has knowledge of the menu, with the ability to make suggestions.
  • Ensures tables are enjoying their meals and takes action to correct any problems.

Department Responsibilities

  • Has a thorough knowledge of the wine menu.
  • Is a professional, valued member of the team with a flexible approach to improving customer experience.
  • Arrives at work for a scheduled shift and is punctual, always following company absence and lateness procedures if unable to do so.
  • Ensures that all wine stock levels are maintained, and correct ordering procedures are carried out.
  • Ensures the wine storage is always kept clean and tidy.
  • Monitors standards and supply of all appropriate equipment, ensuring management team are aware of any needs.
  • Ensures all wine lists are current and up to date.
  • Responsible for completing and maintaining weekly wine inventory
  • Treats company property with due care and attention.
  • Attends meetings / training sessions as required by the management team.
  • Is fully aware of current legislation regarding hygiene, licensing laws, weights, and measures as they apply to the restaurant.
  • Adheres to and maintains cleaning checklists.
  • Can remain focused and on-task.

Physical Setting:

  • Fine dining restaurant

Schedule:

  • 10 – Hour Shift
  • 8 – Hour Shift
  • Weekend availability

Supplemental Pay:

  • Tips

Experience:

  • Sommelier: 5 years (Required)
  • Upscale Fine Dining Service: 2 years (Required)

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