Current jobs related to Service Manager - Topeka - People MVR

  • Service Manager

    2 months ago

    Topeka, United States Berry Tractor Full time

    Job DescriptionJob DescriptionBerry Tractor & Equipment is a full service Komastu dealership. We sell and rent new and used Komatsu & McClosky construction equipment. Our dealership also provides parts, in house service and field service for all of your equipment needs.Berry Tractor & Equipment - Topeka is seeking a Service Manager who is passionate about...

  • Service Manager

    1 month ago

    Topeka, United States White Star Machinery Full time

    Job DescriptionJob DescriptionWhite Star Machinery is an authorized dealer of new and used Bobcat compact construction equipment, including skid steers, track loaders, compact excavators, telehandlers, utility vehicles, and more. We offer comprehensive service both on-site and at our facility.White Star Machinery - Topeka, KS is actively seeking a Service...

  • Service Operations Manager

    2 days ago

    Topeka, Kansas, United States Berry Tractor Full time

    Job SummaryBerry Tractor & Equipment is a leading provider of construction equipment solutions. We are seeking a highly skilled Service Operations Manager to oversee the daily operations of our Service Department.Key ResponsibilitiesManage the Service Department's daily activities, ensuring efficient and effective service delivery.Lead and mentor a team of...

  • Nursing Services Manager

    7 days ago

    Topeka, Kansas, United States Plaza West Healthcare and Rehab Center Full time

    Job Title: Nursing Services ManagerWe are seeking a highly skilled and experienced Nursing Services Manager to join our team at Plaza West Healthcare and Rehab Center. As a key member of our management team, you will be responsible for overseeing the delivery of high-quality nursing care to our residents.Key Responsibilities:Develop and implement effective...

  • Nutrition Services Manager

    4 days ago

    Topeka, Kansas, United States Sodexo Full time

    Job SummarySodexo is seeking a Registered Dietitian to lead our clinical nutrition program at Stormont Vail Hospital. As a Clinical Nutrition Manager, you will oversee the day-to-day operations of the program, train and mentor a team of dietitians, and support quality improvement initiatives.Key ResponsibilitiesManage the clinical nutrition program, ensuring...

  • Service Operations Manager

    2 weeks ago

    Topeka, Kansas, United States White Star Machinery Full time

    Position OverviewWhite Star Machinery is a recognized provider of both new and pre-owned Bobcat compact construction machinery, including skid steers, track loaders, compact excavators, telehandlers, utility vehicles, and more. We pride ourselves on delivering thorough service both at our facility and on-site.White Star Machinery is currently in search of a...

  • Customer Service Manager

    5 days ago

    Topeka, Kansas, United States Compass Group, North America Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Compass Group, North America. As a key member of our operations team, you will be responsible for ensuring exceptional customer service and driving business growth.Key Responsibilities:Site Visits and Client Retention: Conduct regular site visits to ensure...

  • Customer Service Manager

    17 hours ago

    Topeka, Kansas, United States Compass Group USA Full time

    Job SummaryAs a Customer Service Manager at Compass Group USA, you will be responsible for ensuring exceptional customer experiences across various locations. Your primary goal will be to develop and implement strategies to improve customer retention, satisfaction, and loyalty.Key Responsibilities:Conduct regular site visits to assess customer needs and...

  • Service Operations Manager

    2 weeks ago

    Topeka, Kansas, United States Briggs Automotive Group Full time

    Position Overview: The Service Operations Manager is responsible for the effective management of the service department, ensuring optimal service delivery, customer satisfaction, and financial performance. This role encompasses overseeing a skilled team of technicians, coordinating service workflows, and engaging with customers to enhance their experience....

  • Nutritional Services Manager

    2 weeks ago

    Topeka, Kansas, United States Countryside Health Center Operations, LLC Full time

    Essential Responsibilities The Nutritional Services Manager ensures that meals are crafted in accordance with established menus and comply with all relevant Federal and State guidelines. Collaborates with a dietitian to design menus that utilize seasonal and locally sourced ingredients. May assist in meal service when necessary, manage inventory, maintain...

  • Patient Food Service Manager

    4 weeks ago

    Topeka, United States Sodexo Full time

    Unit Description: Sodexo is seeking a Patient Food Service Manager at Stormont Vail Hospital in Topeka, Kansas. This strategic food service leader will direct and manage patient feeding operations at this 400+ bed medical center. This food service manager will lead, mentor and develop a team of frontline staff and supervisors and will work closely with...

  • Patient Food Service Manager

    5 days ago

    Topeka, United States Sodexo Full time

    Unit Description: Sodexo is seeking a Patient Food Service Manager at Stormont Vail Hospital in Topeka, Kansas. This strategic food service leader will direct and manage patient feeding operations at this 400+ bed medical center. This food service manager will lead, mentor and develop a team of frontline staff and supervisors and will work closely...

  • Patient Food Service Manager

    4 weeks ago

    TOPEKA, United States Sodexo Full time

    Unit Description: Sodexo is seeking a Patient Food Service Manager at Stormont Vail Hospital in Topeka, Kansas. This strategic food service leader will direct and manage patient feeding operations at this 400+ bed medical center. This food service manager will lead, mentor and develop a team of frontline staff and supervisors and will work closely...

  • Nutritional Services Assistant Manager

    1 week ago

    Topeka, Kansas, United States Midwest Health Full time

    Position Overview:The Nutritional Services Assistant Manager plays a vital role in the preparation of meals, ensuring compliance with all relevant federal, state, and local regulations, as well as our internal policies and procedures.Key Responsibilities:1. Assist in the management of food service operations under the guidance of the Food Services...

  • Food Service Operations Manager

    4 days ago

    Topeka, Kansas, United States Auburn-Washburn USD 437 Full time

    Job SummaryAuburn-Washburn USD 437 is seeking a highly skilled and experienced Food Service Manager to join our team. As a key member of our food service department, you will be responsible for overseeing the daily operations of our cafeteria, ensuring that students receive nutritious and appealing meals in a clean and safe environment.Key...

  • Retail Food Service Manager

    1 week ago

    Topeka, United States Sodexo Full time

    Unit Description Sodexo is seeking a Retail Food Service Manager at Stormont Vail Hospital in Topeka, Kansas. This food service manager will manage and direct all food retail locations throughout the hospital and will assist with catering. The Retail Manager will be a dynamic team player with a strong background in managing frontline staff and...

  • Retail Food Service Manager

    1 week ago

    TOPEKA, United States Sodexo Full time

    Unit Description: Sodexo is seeking a Retail Food Service Manager at Stormont Vail Hospital in Topeka, Kansas. This food service manager will manage and direct all food retail locations throughout the hospital and will assist with catering. The Retail Manager will be a dynamic team player with a strong background in managing frontline staff and developing...

  • Guest Services Operations Manager

    2 weeks ago

    Topeka, Kansas, United States Hotel Topeka at City Center Full time

    Job OverviewWe are seeking a dedicated Hospitality Reception Manager who will ensure that every visitor experiences outstanding service, fostering loyalty and repeat visits. As the primary point of contact for guests, you will oversee front desk operations and staff management, maintaining our commitment to exceptional customer care.Key...

  • Customer Service Operations Manager

    2 weeks ago

    Topeka, Kansas, United States Compass Group, North America Full time

    Company Overview:Compass Group, North America is a leader in the foodservice industry, dedicated to providing exceptional service and innovative solutions. We are committed to fostering a diverse and inclusive workplace.Position Summary:The Customer Service Operations Manager plays a crucial role in ensuring client satisfaction and operational excellence....

  • Case Manager

    2 months ago

    Topeka, United States Family Service and Guidance Center of To Full time

    Job DescriptionJob DescriptionESSENTIAL FUNCTIONSProvide direct services to serious emotional disturbance (SED) children/youth and their families.Provide direct services based on the philosophies and principles of the strengths model.Complete required trainings.Complete required background checks every two years.Assists the client and family members or other...

Service Manager

3 months ago

Topeka, United States People MVR Full time
Job DescriptionJob Description

Are you an optimistic, proactive, confident self-starter that thrives in competitive situations?  Are you focused on winning and driven to be the best you can be, whether at work or hobbies? Does mentoring people and growing a team speak to you?

At Pat Plumbing, Heating and Air, we are committed to excellence and growth. We're known for our commitment to hiring the best talent in Topeka and the surrounding area and our customers love us for it. With years of experience in the industry, you've probably seen our trucks and ads. But what you don't know is what it's like to be a part of our exceptional team. Join us, and you'll experience the appreciation that comes from not cutting corners, the inspiration of ongoing training and education, and the satisfaction of having customers rave about your work.

Due to rapid growth, we're currently seeking a dynamic, experienced Service Manager to help us achieve our company goals. As a Service Manager, you will lead a team of technicians, ensure excellent customer service, drive revenue goals, and promote a positive work environment. The ideal candidate will have a proven track record in management, exceptional leadership skills, and a commitment to delivering outstanding service.

Pat Plumbing, Heating and Air Core Values that we stand by:

  • Take Responsibility for the Things You Can Control
  • Cultivate Gratitude and Demonstrate it to Others
  • Listen to Understand
  • Create Relationships Before Transactions
  • Be the Best at What You Do
Why work for Pat Plumbing, Heating and Air?
  • Competitive pay with a base salary of $90,000 and bonus structure of up to an additional $27,500
  • Medical, dental, and vision insurance (for dependents, too)
  • Up to 3 weeks of paid time off
  • 6 paid holidays (7 including the PAID BIRTHDAY OFF)
  • Company-paid life insurance
  • A generous retirement option, pay, and bonus program
  • No-On Call after 10 pm
  • Take vacation year-round, no blackout dates due to peak season
  • Paid maternity/paternity leave
  • Employee Assistance Program
  • Pet Insurance program
  • Personal accident and hospital insurance
  • Short-term and long-term disability insurance
  • Flexible Spending and Health Savings accounts
  • Pre-paid legal plan
  • Identity protection program
  • Learning Mgmt System (Courses on Management, Leadership, Safety and Technology)
  • Perks at Work Program - discounts on everyday items and expenses
  • Paid Technical and Customer Service Training
  • Company Vehicle
  • Company provided uniforms
  • A Dedicated benefits specialist to answer all of your questions
  • ... & so much more

Responsibilities:

Team Leadership –
  • Direct and supervise staff members in the HVAC and Plumbing Service Department
  • Work collaboratively with Dispatch to match opportunities and technician strengths, ensuring the right technician is assigned to each service call
  • Set individual goals and Key Performance Indicators (KPIs) for all staff positions in conjunction with the Leadership Team.
  • Monitor staff performance to ensure daily revenue and sold-hour goals are met.
  • Train and advise staff members on winning new referrals and gaining repeat business
  • Foster a positive work environment, promote employee engagement, and show recognition for individual contributions
  • Conduct regular coaching sessions and provide feedback to improve employee performance
Customer Service and Complaint Resolution –
  • Resolve customer complaints and negative reviews promptly and professionally
  • Adhere to customer satisfaction metrics, evaluate performance, and coach staff to success
  • Build a plan for escalating customer complaints that results in quick and favorable resolutions
  • Ensure that all customer interactions reflect the company's commitment to excellence and brand loyalty

Operational Management –
  • Assist in creating an annual budget and control direct expenses such as material, labor, and subcontractor expenses
  • Manage and execute after-hours procedures and policies effectively
  • Ensure sufficient staff levels to meet ongoing customer demand and seasonal spike
  • Promote enthusiasm, adherence to core values, and shape the company culture

Training and Development –
  • Monitor employee engagement levels and promote a healthy work environment.
  • Attend Nexstar and non-Nexstar training events, including Service System training and visits to other Nexstar member offices and accompany others to training when needed
  • Follow a consistent, effective, and measurable coaching and training platform
  • Conduct operations and meetings with the Leadership Team and key individuals to increase productivity levels
  • Daily ridealongs at least 60% of the time
  • Weekly Service Meetings
  • Weekly One on one coaching sessions

Qualifications:
  • Proven track record in management and operations
  • At least 5 years of management experience
  • Trade experience of 5 years or more in the Plumbing and HVAC industry
  • Journeyman level or higher license in Plumbing and HVAC is highly preferred
  • Familiarity of Nexstar best practices
  • Proven ability to inspire personal and professional growth in team members
  • Highly organized with exceptional follow-through abilities
  • Strong verbal and written communication skills
  • Detail-oriented and highly organized multitasker with excellent presentation skill
  • Ability to build trust, demonstrate empathy, and promote a healthy work environment
  • Passionate about Pat Plumbing, Heating, and Air and a strong advocate of the bran
  • Engaging personality that thrives in a fast-paced, goal-driven environment
  • Highly motivated, flexible, and maintains a positive attitude

If you're looking to be part of something more than just a job and want a career where your contributions are appreciated by both your team and customers, where your work directly impacts the company's and you own success, then Pat Plumbing, Heating and Air is the place for you.

Please submit a copy of your resume for consideration.

Powered by JazzHR

sbL7xpQY81