Lead Housing Search Specialist

1 month ago

Lowell, United States Community Teamwork Inc Full time
Job DescriptionJob Description

The Lead Housing Search Specialist is responsible for supervising the Housing Search Specialist team and leading the team to provide secure housing opportunities. Responsibilities also include providing community advocacy and outreach to families, partners and the community to increase awareness of CTI’s HCEC programs and to support the team with housing and stability efforts.

At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.

We Offer:

  • Casual work environment
  • 4 weeks of Paid Time Off (PTO)
  • Medical
  • Dental
  • Vision
  • Paid Life Insurance
  • Tuition reimbursement of up to $5000 per year
  • 12 paid holidays
  • Paid sick leave
  • Career advancement and professional development
  • 5% contribution to your 401K whether you participate on your own or not.
  • Great co-workers and a great mission, supportive environment with an outstanding Community Action Agency

Essential Functions but Not Limited to:

  • Supervise Housing Search Specialists. Ensure appropriate orientation, supervision and training of staff.
  • Provide housing search to support the team with overflow
  • Work with the Supervisor to develop a comprehensive listing of property owners and property management companies in order to build and maintain working relationships to yield housing opportunities for clients.
  • In coordination with the Supervisor, track, implement and submit monthly data as to outputs and outcomes.
  • Support the team with stabilization efforts and when necessary, facilitate touchpoints and home visits.
  • Coordinate interactions with the Shelter onsite case managers to ensure a seamless connection to the resources and service providers
  • Maintain high standards of program quality assurance and provide quality assurance oversight within HCEC housing search team.
  • Uphold the values of CTI – Equity, Integrity, Compassion.
  • Perform other duties as assigned.

Qualifications:

  • Strong knowledge of housing search techniques.
  • Minimum of 6 months of experience in case management work in a human service field preferred.
  • HS or equivalent preferred
  • Experience working with low-income, culturally diverse, and at-risk families. Sensitivity to the needs of the participant population.
  • Knowledge of community resources available to low-income individuals and families.
  • Excellent customer service, organizational, interpersonal, oral and written communication skills.
  • Ability to manage multiple priorities and work in a fast-paced environment.
  • Proficiency in basic computer software and data collection.
  • Excellent crisis management skills.
  • Ability to maintain confidentiality.
  • Ability to travel to client's homes to perform home visits when needed.
  • Dependable transportation and ability to travel to other sites, meetings, agencies, and providers.
  • Bilingual (English/Spanish, English/Khmer, English/Portuguese) preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Community Teamwork is a drug free work environment.

Commitment to Diversity Equity and Inclusion

Community Teamwork is committed to an equitable, non-discriminatory, and anti-racist approach in all components of our organizational structure and operations, including the job application process. We recognize that people of underprivileged backgrounds and underrepresented identities often are not afforded equitable access to resources, opportunities, and professional development. We offer professional development, training, and tuition reimbursement opportunities to ensure that you and CTI are set up for success. We encourage you to apply if you see an opening that is exciting to you and include examples of your work that you feel demonstrate your qualifications. Please feel free to speak to all experiences, skills, and educational certifications that you feel are relevant. We look forward to reviewing your application.

This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.

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