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Patient Services Representative

4 months ago

Medford, United States Rogue Community Health Full time
Job DescriptionJob DescriptionWage starts at $19.25/hour

Patient Services Representatives (PSR) at Rogue Community Health are the first contact for our wonderful patients have when they enter our clinic sites. They are the first smile, the first "Hello", and the first "How can I help you today?" that our patients experience. We are currently hiring for the following clinics: Medford, Ashland, and Eagle Point. This position is responsible for coordinating with care teams and supporting high-quality patient care by identifying and responding to individual patients’ needs while establishing, confirming, and preparing for appointments over the phone or in person. Enjoy stable hours, competitive pay, and benefits.


Benefits Include:

  • Opportunity for 4 or 5-day Work Week
  • Mental Health Paid Time Off – Up To 10-Hours Per Quarter
  • Generous PTO Accrual Annually
  • Medical, Dental, Vision, and Partially Paid Family Coverage
  • No Cost to Employee Life Insurance, AD&D, Short Term Disability, Long Term Disability
  • Holiday Pay (in addition to PTO)
    1. To be considered benefit-eligible, one must work 20 hours per week or more.
  • Rogue Rewards Benefits provides up to $2000 (prorated by FTE and hire date) for the year 2024.

A criminal background check and pre-employment drug screen are required once a conditional offer is accepted.

Oregon is an employment-at-will state and Rogue Community Health (RCH) has a 90-day probationary period for all newly hired team members.

Rogue Community Health is dedicated to ensuring that every patient and RCH team member can pursue health and well-being free of barriers or disadvantages due to race, ethnicity, language, disability, gender, gender identity, sexual orientation, social class, economic status, or other socially determined circumstances. We encourage individuals with diverse backgrounds to apply. We comply with the Americans with Disabilities Act (ADA). If you consider yourself disabled and desire assistance in the application process, please contact our Human Resources Department.


**No phone calls please** Due to the number of applications received, we are not able to reply to every applicant.