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Clinical Patient Service Representative

2 months ago


Medford, Oregon, United States Asante Full time
About the Role

The Clinical Patient Service Representative (CPSR) plays a vital role in the success of our medical clinics. As a multi-tasking position, you will be responsible for ensuring all provider schedules are accurately populated, responding to telephones according to established protocols, and capturing complete registration information prior to or during each visit.

Key Responsibilities
  • Assist medical providers and work closely with patients in preparation for examinations to provide medical care
  • Perform patient intake and routine tests
  • Complete paperwork assigned by the Provider
  • Assist the front office as needed
  • Conduct patient calls as requested
Requirements
  • High school diploma, GED, or equivalent experience demonstrating effective communication skills
  • Minimum of 2 years of relevant front desk customer-related experience in a healthcare setting
  • BLS: Basic Life Support for the Healthcare Provider certified through the American Heart Association (AHA) required within 90 days of start date
What We Offer
  • Competitive starting wage
  • Comprehensive benefits including medical, dental, vision, and wellness
  • Excellent retirement package with up to 6% employer contribution
  • Generous Earned Time Off
  • Tuition reimbursement after one year of service
About Asante

Asante is a local, community-owned and governed, not-for-profit organization that provides comprehensive healthcare services to over 550,000 people in a nine-county area of Southern Oregon and Northern California.

We are a community of passionate providers and service-focused caregivers who collaborate to deliver exceptional patient outcomes. Our culture, values, and people create an environment of sustained medical excellence.

At Asante, we are defined by our values - traits that guide us as we serve patients and the community:

Excellence - Respect - Honesty - Service - Teamwork