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Desktop Engineer

2 months ago

Washington, United States KaylaTek Full time
Job DescriptionJob Description

Come join our growing team with a 21st Century Vision At KaylaTek, we understand that the key to our success is the quality of the people we employ. Our focus is not just on jobs, but on building and enhancing your career through ongoing professional development, training, and high quality of life. Our team members choose KaylaTek for a number of reasons including our competitive compensation and benefit packages, dedication to education, as well as our outstanding service. Our Grow Strong Vision encompasses a place for employees to grow, learn and feel a sense of belonging, not just a place to work.

KaylaTek is seeking a Desktop imaging Engineer to support a premier Air Force contract at Joint Base Anacostia-Bolling (JBAB) - Washington, DC

JOB SUMMARY: The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other locations, leased spaces, and alternate sites.

CERTIFICATIONS REQUIRED:

  • Current DoD 8570 baseline certification for IAT II (one of the following: GSEC, Security+, SCNP and SSCP certifications)

SECURITY CLEARANCE: Currently possess an active Secret clearance - verification required

SHIFT: Day Shift - Full time on-site at Joint Base Anacostia-Bolling (JBAB) Washington DC

PRIMARY RESPONSIBILITIES:

The Desktop Imaging Engineer is responsible for the planning, execution, verification, and validation of the creation, deployment, integration, and maintenance of desktop system images including post-implementation verification/testing, documentation and Tier 1-3 support of BIOS, OS, and related software to meet DoD and other requirements.

Other duties incumbent upon the Desktop Imaging Engineer include:


  • Support Windows imaging and desktop deployment infrastructure (Windows Deployment services, Microsoft Deployment Services, System Center Configuration Manager/ Microsoft Endpoint Configuration Manager (MECM))
  • Deploy, maintain, and update a secure standard image for all relevant environments / domains.
  • Manage and maintain imaging servers and applications (OS and application updates, Security compliance) Audit and evaluation of the imaging process to determine costs and risks, supportability, and scalability for desktop systems. Perform analysis and interpretation of user and product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints. Continuously evaluate the imaging process for opportunities to automate and reallocate effort toward innovation.

MANDATORY SKILLS:

  • Experience with system imaging, deployment, and management tools (WDS, MDT, SCCM/MECM).
  • Advanced troubleshooting skills and ability to diagnose complex issues.
  • Excellent communication and interpersonal skills
  • Experience with endpoint security solutions.
  • Experience with scripting and automation (e.g., PowerShell).
  • Knowledge of ITIL framework and best practices.
  • Proficiency with Active Directory, Group Policy, and network configurations.
  • Strong documentation and organizational skills.
  • Strong understanding of hardware components, peripheral devices, and drivers.
  • Windows operating systems (Windows 10, Windows 11) and related technologies.

BASIC QUALIFICATIONS

Minimum Education: A bachelor's degree in IT, computer science, or related field.

Education and experience requirements may be substituted with:

  1. A master's degree (in subjects described above) and 3 years of experience.
  2. No degree with 10 years of intensive and progressive experience demonstrating the required proficiency levels related to task.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

COMMITMENT TO DIVERSITY

KaylaTek is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.