Electrical Field Service Supervisor

1 month ago


Charlotte, United States BHS Corrugated & Robotics Full time
Job DescriptionJob Description

BHS Corrugated, North America, is seeking an experienced and dedicated Electrical Field Service Supervisor to join our team. In this role, you will coach and mentor our Electrical Field Service Technicians (FSTs), overseeing all electrical service visits to ensure timely and effective resolution of customer issues while maintaining the highest standard of service quality. You will maintain constant communication with technicians during and after visits to ensure successful job completion.

Key Responsibilities:

  1. Leadership: Mentor service technicians to enhance their customer interaction skills and technical proficiency within our skills matrix.
  2. Scheduling: Collaborate with the Electrical Field Service Coordinator to prioritize and schedule tasks, including upgrades, installations, services, M2Ps, and warranties. Resolve scheduling conflicts to ensure smooth operations.
  3. Communication: Proactively inform the Field Service Manager and customers of potential escalation issues, working together to find solutions.
  4. Safety and Compliance: Promote a strong safety culture by enforcing work safety guidelines with technicians and customers. Integrate lessons learned from near-miss incidents to improve safety practices.
  5. Resource Management: Ensure technicians are equipped with the necessary tools, PPE, software, and resources to perform their jobs effectively. Optimize reporting tools for speed and accuracy. Oversee the hiring process, including reviewing resumes, interviewing, negotiating job offers, and terminating when necessary. Conduct employee performance reviews.
  6. Training: Continuously advance technician skills by developing their proficiency within our skill matrix.
  7. Continuous Improvement: Identify and implement process improvements and efficiency gains within Field Service operations.
  8. Collaboration: Foster strong communication and collaboration between internal departments, including Helpdesk, Engineering, and Spare Parts, to support customer requirements and company objectives.

Requirements:

  1. Associate degree in a technical discipline or equivalent relevant work experience preferred.
  2. At least five years of experience as a Maintenance Supervisor/Lead.
  3. Strong leadership and managerial skills with the ability to motivate and empower a team.
  4. Ability to manage multiple priorities and work under pressure in a fast-paced environment.
  5. Effective communication skills to interact professionally with customers and higher management.
  6. Proficiency with Microsoft Excel and Word.
  7. Ability to work independently without direct supervision.

Why Join BHS Corrugated, North America? At BHS Corrugated, North America, we are committed to innovation, quality, and customer satisfaction. As a leader in the corrugated industry, we offer an environment that fosters growth, collaboration, and excellence. If you are a dynamic leader with a passion for mentoring and a commitment to delivering high-quality service, we encourage you to apply for this exciting opportunity.

Powered by JazzHR

5FtuaW259H



  • Charlotte, North Carolina, United States Watson Electrical Full time

    Overview: The Electrical Superintendent plays a pivotal role in overseeing the execution of electrical projects, ensuring compliance with established company standards and operational guidelines. This position is integral to achieving departmental objectives while adhering to industry regulations. Responsibilities encompass the installation, modification,...


  • Charlotte, United States BHS Corrugated & Robotics Full time

    Are you a proactive and organized professional with a flair for managing schedules and ensuring top-notch service delivery? BHS Corrugated North America is seeking a dedicated Electrical Field Service Scheduler to join our team and make an impact in our dynamic environment! Why This Role is Exciting: As an Electrical Field Service Scheduler at BHS Corrugated...


  • Charlotte, North Carolina, United States Premier Electrical Staffing Full time

    Job OverviewPosition Summary: We are seeking a skilled Commercial Electrical Supervisor to oversee electrical projects within the commercial sector, particularly in healthcare facilities.Key Responsibilities:Coordinate and manage all materials, labor, and equipment before, during, and after each project task.Ensure a thorough understanding of project scope,...


  • Charlotte, United States BHS Corrugated & Robotics Full time

    Job DescriptionJob DescriptionAre you a proactive and organized professional with a flair for managing schedules and ensuring top-notch service delivery? BHS Corrugated North America is seeking a dedicated Electrical Field Service Scheduler to join our team and make an impact in our dynamic environment!Why This Role is Exciting: As an Electrical Field...


  • Charlotte, North Carolina, United States PowerSource Electrical Services Full time

    Job SummaryWe are seeking a skilled Residential Service Electrician to join our team at PowerSource Electrical Services. As a Residential Service Electrician, you will be responsible for providing top-notch electrical services to our residential and light commercial clients in the Charlotte area.Key ResponsibilitiesElectrical Service Calls: Complete service...


  • Charlotte, North Carolina, United States Watson Electrical Full time

    Electrical Service Technician Job SummaryWe are seeking a skilled Electrical Service Technician to join our team at Watson Electrical. As a key member of our service organization, you will be responsible for providing exceptional electrical services to our clients.Key Responsibilities:Perform service calls following safety procedures and relevant...


  • Charlotte, North Carolina, United States BHS Corrugated & Robotics Full time

    Job OverviewBHS Corrugated & Robotics is on the lookout for a skilled and committed Electrical Field Service Supervisor to enhance our operations. In this pivotal role, you will guide and support our Electrical Field Service Technicians (FSTs), ensuring all electrical service engagements are executed efficiently and effectively while upholding our commitment...


  • Charlotte, North Carolina, United States BHS Corrugated & Robotics Full time

    Job OverviewBHS Corrugated & Robotics is on the lookout for a skilled and committed Electrical Field Service Supervisor to enhance our team. In this pivotal role, you will guide and support our Electrical Field Service Technicians (FSTs), ensuring all electrical service engagements are executed efficiently and effectively while upholding the highest...


  • Charlotte, North Carolina, United States Watson Electrical Full time

    Overview: The Electrical Superintendent plays a crucial role in overseeing assigned projects and work orders, ensuring compliance with company policies and operational standards. This position is integral to achieving departmental objectives while adhering to established guidelines. Responsibilities include the installation, modification, and maintenance of...


  • Charlotte, North Carolina, United States Carolina CAT Full time

    About Carolina CATCarolina CAT is a family-owned company that has been serving the community since 1926. We are committed to providing exceptional service and support to our customers, and we are looking for talented individuals to join our team.Job SummaryWe are seeking an experienced Electrical Field Service Engineer to join our Advanced Electrical...


  • Charlotte, North Carolina, United States Recore Electrical Contractors Full time

    Company Overview:Recore Electrical Contractors, Inc. is a licensed, employee-owned electrical services provider, serving multiple states and headquartered near Charlotte, North Carolina. As a prominent player in the electrical contracting sector within the Charlotte Metro Area, we are dedicated to delivering exceptional service to our clients.Career...


  • Charlotte, United States Infinity Technical Services Division, Inc. Full time

    Any location in North and South Carolina will be considered. Job is home based with company vehicle and requires traveling throughout the Carolinas daily with some overnights and occasional travel to surrounding states.Infinity Technical Services Division, Inc. (Infinity TSD) is an electrical power system service provider that specializes in managing the...


  • Charlotte, United States Infinity Technical Services Division, Inc. Full time

    Any location in North and South Carolina will be considered. Job is home based with company vehicle and requires traveling throughout the Carolinas daily with some overnights and occasional travel to surrounding states.Infinity Technical Services Division, Inc. (Infinity TSD) is an electrical power system service provider that specializes in managing the...


  • Charlotte, United States Patriot Crane & Hoist Full time

    Job DescriptionJob DescriptionDescription:Patriot Crane & Hoist, a division of American Equipment Holdings, is one of the leading overhead crane solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy – take care of our customers and take care of...


  • Charlotte, North Carolina, United States Delta System and Software Inc. Full time

    Job SummaryThis is a challenging and rewarding role for a skilled professional to join our team at Delta System and Software Inc. as a Field Service Technician. The successful candidate will be responsible for installing and maintaining industrial equipment, providing exceptional customer service, and working collaboratively with our team to ensure...

  • Electrical Serviceman

    3 months ago


    Charlotte, United States Watson Electrical Full time

    Share Share Email Tweet Share Do you want to be part of a growing service organization with a focus on family, teamwork, safety and customer loyalty?  Are you ready to take your game to the next level? If you want to work with the best, learn from the best, and become the best, then apply for a Service Technician position with Watson Energy! ...


  • Charlotte, North Carolina, United States Carolinas Electrical Service, Inc Full time

    Position Overview Carolinas Electrical Service, Inc. is looking for dedicated individuals to fill the role of Electrical Assistants in both residential and commercial settings. We value reliability and a strong work ethic in our team members. Key Responsibilities Assist in various electrical tasks under the guidance of experienced electricians. For...


  • Charlotte, United States Watson Electrical Full time

    General Summary: Superintendents report to a Supervisor or the person designated by the Supervisor and are responsible for themanagement of assigned jobs and/or work orders to ensure they are being performed in accordance with existing company policies and procedures. They assist in the achievement of their division's aims, goals and objectives while...


  • Charlotte, North Carolina, United States Michigan Can Lines Full time

    Job OverviewThe Electrical Operations Supervisor will oversee a team of Electrical Process Technicians within a manufacturing setting. Collaborating closely with the Engineering Manager, you will ensure optimal performance across all operational facets. This role encompasses all electrical responsibilities related to facility maintenance and enhancements.Key...


  • Charlotte, United States Carolina CAT Full time

    Description Position at Carolina CAT - Power Systems Join the Carolina Cat Team As a family-owned company under our third generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed. Since 1926, we've supported our communities by supplying equipment for critical...