Domestic Logistics Coordinator LTL/FTL
2 months ago
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Profit sharing
- Vision insurance
- Wellness resources
The Domestic Logistics Coordinator is responsible for managing the daily operating tasks of new and existing business to coordinate the freight movement within the United States. The main responsibility of the Domestic Logistics Coordinator will be to communicate directly with customers to plan shipments from start to finish while offering exceptional customer service which includes arranging road and air domestic pickups, issuing Bill of Lading and tracking shipments.
Responsibilities
- Quoting various modes of transportation based on the customers needs
- Coordinating shipments with customers and booking with carriers
- Negotiating rates with carriers
- Tracking shipments and updating customers
- Learning and understanding trucking markets
- Maintain strong communication with customers and building customer relationships.
- Complete accurate profit and loss analysis for each shipment
- Coordinating transportation providers to ensure proper movements of shipments
- Responding to Customer inquiries (quoting domestic shipments, tracking, and tracing updates
- Preparing BOLs and invoices in Magaya Cargo System for movement of freight
- 2-3 years of experience
- Strong communication and negotiating skills
- Ability to work on a team and assist team members when needed
- Excellent customer service and problem-solving skills
- Motivated to work in a fast paced and deadline driven environment
- Able to multi-task, prioritize daily tasks, and manage time effectively
- Knowledge of Microsoft Office
- FTL / LTL experience 2-3 years
- Minimum 2 years working in customer service and documentation related to freight forwarder
- Excellent interpersonal skills
- Ability to solve problems when they arise
- Experience using Magaya Cargo System is a plus
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