Business Development Manager

2 weeks ago

Tempe, United States MCS Full time
Job DescriptionJob DescriptionSummary:

The Director of Business Development is responsible for selling services through networking and sales activities outside of the office including prospecting, cold calling, relationship building, solution selling, proposal creation, negotiation and closing new business in the Arizona market.

Essential Duties & Responsibilities:
  • Anticipates the needs of the industry, analyzes trends and implements proactive strategies
  • Identifies prospects and develops sales strategies to secure new business. This may include sales calls, cold calls, competitive analysis, coordination of presentations and proposals, in-office demonstrations, direct mail campaigns, trade shows and follow up activity coordinated within that plan/approach.
  • Assist with the research and development of strategies and plans for identify marketing opportunities, direct marketing, and new project developments
  • Travels to call on regular and prospective customers
  • Conducts presentations at events and industry trade association meetings demonstrating products and services
  • Work with executives to plan, conduct, and follow up on sales calls. Maintain a close working relationship with corporate office to drive activity/results through the leveraging and consistent application of sales processes and initiatives. Maintain KPI’s for phone calls, cold calls, in person follow ups.
  • Facilitate the effective presentation of submittals in response to requests from prospective clients
  • Maintains contact with all clients in the market area to ensure high levels of client satisfaction. Works closely with Operations to develop customer service standards, feedback methods (surveys), escalation procedures for complaints, etc

Supervisory Responsibilities:

This position has no supervisory responsibilities

This position has supervisory responsibilities

Competencies:
  • Excellent client communication and interpersonal skills
  • Exceptional customer service skills
  • Maintain a safe and clean driving record using a company vehicle
  • Ability to work in a flexible and production orientated environment
  • Effective decision making and problem-solving skills
  • Proficient to advanced PC Skills including (but not limited to) MS Word, MS Excel, MS PowerPoint, email, internet and customized database management
  • Must work with numbers to calculate timeframe and evaluate costs and losses
  • Ability to read, analyze, and interpret complex documents required.
  • Ability to demonstrate significant attention to detail and understanding of contracts, pricing, and implementation strategies
  • Strong project and performance management, analytical, planning, and problem-solving skills and ability to handle multiple tasks simultaneously
  • Experience, skills and desire to contribute to and drive business strategy.
  • Relationship management; ability to establish and maintain credibility with business constituents at all levels.
  • Outstanding verbal and written communication skills that foster open dialogue; ability to clearly present and communicate concepts. Ability to formulate, and make effective and persuasive speeches
  • Strong negotiation skills with business leaders, partners, and vendors; proven ability to influence, motivate and lead people
  • Strong organizational and planning skills; ability to prioritize and execute
  • Results oriented; ability to adhere to schedules and meet deadlines
  • Demonstrated ability to lead people and get results through collaboration and delegation
  • Inspires and motivates others to perform well and accepts feedback graciously and openly
  • Appropriately delegates work assignments, gives authority to work independently, sets expectations and monitors delegated activities

Education and Experience:

Education: Four-year degree or related field or equivalent work experience in a similar environment

Experience: 4+ years of proven sales success

Physical Requirements and Work Content:

Americans with Disability Specifications: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand, move, operate with hands and arms, and lift up to 15 pounds. The employee is regularly required to use hands to operate or feel objects, tools or controls, communicate, distinguish or identify, adjust or focus.

Work Environment:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is a sedentary position that requires 8 hours of sitting at a desk in a climate-controlled environment with frequent computer, mouse, 10 key touch and phone work. As well as multiple hours in the field meeting clients on property and attending trade shows.

Additional Comments:

These declarations are not to be an “all-inclusive” list of the duties and responsibilities nor of the skills and abilities required to do the job. They are intended only to describe the general nature of the job and a reasonable representation of its activities. Additional essential functions and/or tasks may be identified by the company and listed as such in the incumbent’s performance appraisal. Various tasks may be assigned under each task or function. The incumbent performs other job-related duties as assigned and required.

This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

EOE, including disability / vets

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