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Receptionist

2 months ago

Saint Louis, United States The Chamberlin Group Full time
Job DescriptionJob Description

Receptionist

Do you love a warm welcome?  Do you enjoy being the face or voice that brightens someone else’s day?

Do you want to be part of an amazing team that works together to provide excellent service to our clients while also having fun?

If you smile by default, love chatting with people, and like shopping for gifts (read more about that below), then we are looking for you

 Join our team as a Receptionist (our “Director of First Impressions”) and create great experiences – and have fun in the process

As our valued Receptionist, you’ll be the first face to greet clients that come into our office, and the first voice they hear when they call.  You’ll have opportunities to get to know our clients better and help make their experience with us memorable

This could be your first step in a great career path at The Chamberlin Group.  We are always looking for people who want to grow.  You’ll find lots of opportunities for the next step in your career here with us 

Why You’ll Want to Join Our Team

The Chamberlin Group is a well-established and growing Tax and Financial Consulting company.  Our beautiful office is located in Des Peres, MO.  We help people transition from working to retirement, and set them at ease by helping them with their tax planning, investment advice, and financial planning.

We invest in our fun workplace culture, employee engagement, and our employees’ personal and professional growth. The Chamberlin Group truly cares about each team member and inspires them to succeed professionally and personally.

We have a unique program in place that aims to support work-life balance via personal, professional, and financial development and growth. We are truly like family…we work hard and play hard together

The Chamberlin Group is honored to be recognized as one of the finalists for the St. Louis Business Journal’s Best Places to Work in 2022

Receptionist Responsibilities

Here’s what you’ll be responsible for as Receptionist at The Chamberlin Group:

  • Greeting Clients:  You’ll welcome guests at the front desk upon arrival, making them feel welcome and getting to know them a little. 
  • Answering Calls and Confirming Appointments:  You’ll be ‘the voice’ on the other end of the phone when clients call our office and help transfer them to the right person to get the help they need. You’ll also call clients to confirm appointments for the next day.
  • Capturing the Details:  You’ll help both our clients and our financial planners by updating our CRM software with client details, documents, signed forms, etc. 
  • Surprise & Delight:  This is where the shopping comes in.  You’ll get to pick out a nice gift to send to our clients as a surprise, based on what you know about their interests.
  • Helping with Special Projects:  You’ll have additional opportunities to work with our administrative assistant team to help with planning and organizing company events, evening classes, movies, etc.
This Is a Great Fit for You If:
  • You’re conversational and enjoy getting to know people.
  • People have called you “bubbly”, and you’ve been told your smile is one of your best features.
  • You like being visible and not stuffed in the back of an office somewhere.  You take pride in presenting a professional and friendly demeanor.
  • You roll with the flow.  Some days will be slow and quiet.  Tax season will be CRAZY  You are adaptable and can handle things when they get busy.
  • You love jumping in and helping out.  If you run out of things to do, you are proactive in seeing where else you can bring value to the team or to our clients.
  • You are super comfortable with technology and learning new software.
  • You have lots of energy, and can’t wait to share it 
What Success Looks Like for You

You’ll know you are a rock star in this role of Receptionist if:

  • Clients love you, and they would rather talk to you than one of our planners (but don’t tell them that).
  • The phones and front desk are always covered - you communicate well with the rest of the team so that we make sure our clients are always taken care of. 
  • Information you enter in the system is correct and up to date.
  • All appointments are confirmed for the next day, and you know who will be coming in and are ready to greet them
Minimum Requirements
  • High School Diploma or GED
  • Computer skills (Microsoft Office, Excel, etc.)
  • Strong communication and phone skills
Receptionist Compensation & Benefits

Here are just a few ways that we take care of our team:

  • Competitive pay of $18.00 per hour. After 1 year of service, pay rate is assessed every 6 months for an increase so that we remain competitive with industry benchmarks.
  • Participate in our Stake in the Outcome (SITO) incentive program with a potential individual annual bonus after 1 year of service.
  • Comprehensive benefits package including medical, dental, vision, Health Savings Account (HSA), Flexible Spending Account (FSA), Employer-paid Group Life Insurance and Accidental Death & Dismemberment (AD&D), Voluntary Group Life Insurance and AD&D, short and long term disability, and various other supplementary benefits.
  • Employee wellness program and perks.
  • Generous Paid Time Off (PTO) of 15 days, with increased accrual based on length of tenure. PTO is available for you after your first 90 days.
  • 401k retirement plan eligibility after 1 year of service, with a 3% company contribution
  • Opportunities for professional development and advancement, including certifications and continuous learning related to your success in this role.
  • Parental Leave benefits.
  • Participation in our fun company events and gatherings, including our off-site team quarterly meetings, holiday and event celebrations, annual family picnic, Cardinals games in an all-inclusive party suite, volunteer events, and more

So, what do you think? Does this sound like the right next step in your career? If so, Apply Now Oh, and reaching out to our team on LinkedIn won’t hurt either.

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