Rating Account Representative

3 weeks ago

Burlington, United States A.I.M. Mutual Insurance Companies Full time
Job DescriptionJob DescriptionAsk Yourself This...

Are you someone who strives to achieve goals consistently and efficiently? Do you enjoy following procedures and processes and providing support to others? Then we've got an exciting opportunity to tell you about. We're looking for a Rating Account Representative to join our Rating department

Who We Are

At A.I.M. Mutual Insurance Companies, we are committed to setting the standard in service excellence. We are guided by our founding principles to help employers effectively manage their workers’ compensation program, providing quality services to injured workers and creating safe workplaces. We are one of the largest regional workers' compensation specialists, and we credit our staff for putting their service-oriented work ethic and workers' compensation insurance knowledge into practice, every day, in all they do.

What we do...We provide a workers' compensation experience that ensures peace of mind for all.
Why we do it...To protect and support the well-being of all New England workers and their families.
How we do it...

  • Listening with empathy
  • Acting with compassion
  • Doing the right thing
  • Succeeding through collaboration

What You'll Do

The Rating Account Representative is responsible for servicing an assigned set of accounts for a single line of business. This position acts as a point of contact between agents, insureds, inter-office departments, and workers’ compensation bureaus, as well as performs administrative and customer service duties regarding new and renewal accounts that will assist to ensure the operations and underwriting process is handled efficiently and accurately. This entry-level position offers a hybrid working schedule. After an initial training period, the hybrid schedule is a full week in the office, then a full week working remotely.

  • Responsible for reviewing, quoting, issuing policy transactions, updating information, appropriately applying established policies and procedures, and meeting set time standards.
  • Review new and renewal business to ensure proper documentation and coverages apply for assigned accounts.
  • Process policy related transactions in accordance with company and bureau rules and time standards.
  • Provide requested policy related information to agents and insureds.
  • Collaborate with internal departments to ensure policy information is well maintained and shared.
  • Keep accurate records and notes pertaining to policy changes.

We’re looking for someone that has:

  • a high school diploma,
  • preferably 1-3 years of related insurance experience,
  • exceptional communications skills,
  • the ability to organize and prioritize workflow,
  • strong attention to detail, problem-solving and analytical skills,
  • the ability to understand and interpret insurance terms, rules, and standards,
  • and proficient computer skills including Microsoft Office applications (Word, Excel, etc.)

At A.I.M. Mutual Insurance Companies, we are committed to building a diverse and inclusive workplace, and we believe that all people are capable of great things. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway

Why work for us?

A.I.M. Mutual has been named one of the Best Places to Work in Insurance in 2023 by Business Insurance magazine, a national industry-wide publication, and has also earned the 2024 Best Place for Working Parents business designation.

We proudly offer robust compensation and benefits packages, including:

  • 35-hour work week
  • Summer hours June through September
  • Medical, dental, and vision plans
  • Employer-sponsored retirement plan with matching employer contribution
  • Company-paid life and disability insurance
  • Pet insurance
  • Tuition reimbursement
  • Paid time off and generous holiday time

We recognize the importance of having a highly experienced staff to meet day-to-day customer needs. Come be a part of a great team of people that strives to surpass customer expectations every day. Working for A.I.M. Mutual is not just a job, it’s a career.

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors; including, but not limited to - qualifications, relevant education, certifications, experience, skills, performance, travel requirements, and business or organizational needs. We may ultimately pay more or less than the posted range,

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