Membership Representative

2 weeks ago


Burlington, United States Health Fitness Full time

HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve – so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.

Part-time Membership Representative in Burlington, Wisconsin

HealthFitness is looking for a part-time Membership Sales Representative to join our team at the Aurora Wellness Center in Burlington, WI. In this role you will drive new membership sales and membership retention through excellent customer service, relationship building, and continued process improvement. You will also be trained at the Front Desk to help cover scheduling as needed. The ideal candidate is self-driven, well-organized and possesses excellent communication skills.

Must be able to work Sundays and be flexible to work evenings and Saturdays as needed.

Key Accountabilities

  • Provide exceptional customer service to prospective and existing members via face-to-face service, phone, text, and email communication.

  • Meet and exceed sales goals as set by the Membership Coordinator and General Manager.

  • Participate in monthly team sales calls to share best practices, improve processes, and develop sales skills.

  • Conduct tours of the facility and assist members with account changes and requests.

  • Other duties as assigned.

Minimum Requirements

  • High School Diploma or GED.

  • Ability to navigate electronic onboarding and timecard systems required.

  • Basic computer skills (word, excel, etc.).

  • Sales experience is a plus, but not required.

  • Adult CPR/AED certification from American Heart Association, American Red Cross or American Safety & Health Institute required within 30 days of hire.

Brand: HealthFitness

HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. EOE/AA. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Age/Disability/Veteran

For the fourth consecutive year we were selected as a Top Workplace by the Chicago Tribune . The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.

We are looking for strategic thinkers, innovators, team players and leaders who align with our purpose of improving the health and wellbeing of those we serve.

We’re a nationwide team of more than 2,400 professionals who believe in the power of health and fitness — and creating opportunities for others to believe as well. We are dedicated to improving the health and wellbeing of those we serve and consider ourselves lucky to inspire, motivate and engage over 1 million participants across our 135 clients, from corporations to health systems to colleges and universities.

We started in 1975 as Fitness Systems. Over the years we expanded our services and capabilities to offer injury prevention and treatment and wellness services, so that we can truly care for the whole person. Today, we are HealthFitness and we’re backed by Trustmark, a benefits company that has supported employers and their teams for more than 100 years.



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