Customer Service Representative

2 weeks ago


Burlington, United States Emerson Group Full time
Our client is one of the largest logistics and warehousing providers in the country, providing high-value product transportation, wireless inventory-controlled warehousing, and household goods moving and storage. Company has several fleets including high-end auto transportation, fitness distribution, aerospace, heavy haul, and nationwide warehousing/storage.

Duties include:
  • Provide high touch customer service
  • Respond promptly to all inquiries received via email, phone and fax from customers and prospects
  • Follow up on initial contacts
  • Maintain records of telephonic interactions, orders, and accounts
  • Meet predetermined metrics/goals
  • Reporting on a weekly/monthly basis, in collaboration with other customer service agents
  • Assist customers with purchase and usage of company products
  • Maintain and update customer records
This is a Temp-Perm opportunity. 40 hours a week. Flexible schedule. Pays $21.00-$23.00 an hour BOE.

Benefits Offered (once perm)
401K, Dental, Life, Medical, Vision*

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