Patient Services Representative

4 weeks ago

Burlington, United States Community Health Center of Burlington Full time

Community Health Centers is hiring full time Patient Services Representatives to join the team at CHC - Riverside, and CHC - South End in Burlington, VT. We are also seeking part time (20 hr/week) and per diem Patient Services Representative to join the team at CHC - Riverside.

The Patient Services Representative is the face of the Community Health Centers Patient Services Representatives are responsible for accurately and expeditiously checking patients in and out for appointments, scheduling new appointments and providing excellent customer service.

Basic Qualifications

High School Diploma or GED
Some experience in a related field or medical office environment

Knowledge, Skills and Ability

High-level customer service skills including ability to maintain an even tone in the face of conflict.
Good computer skills including accurate data entry and the ability to use Microsoft Office products including Word, Excel and Outlook as well as electronic scheduling systems.
Ability to convey detailed information clearly, ensuring others understand
Ability to self-motivate, attend to and retain detail, and prioritize/re-prioritize with minimum supervision.
Ability to handle a fast-paced and changing environment
Willingness to cover satellite clinics and a variety of shifts as needed

Compensation commensurate with direct experience within the range of $20 - $24.73 per hour.

CHC employee benefits highlights include:

- Medical insurance with $600 annual wellness perks

- Monthly stipend for those with alternate health insurance

- Flexible Spending Account and Dependent Care Account

- Excellent Dental and Vision coverage

- Life insurance, AD&D, Short Term/Long Term Disability, Accident Insurance, and Critical Illness Insurance

- 401K via Vanguard (Employer contribution of 3% of your annual salary after 1 year of service regardless of personal contributions)

- Fiduciary services through Morgan Stanley regarding your Vanguard account and/or other financial advice

- Generous Accrued CTO

- Employee Assistance Program offering short term counseling sessions and a variety of resources

- We also have a continually growing list of local discounts and perks including 50% The Edge Sports and Fitness, retail discounts, and more

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