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Customer Service Representative
2 months ago
Do you like helping others and enjoy interacting with your community? FYZICAL, the leading physical therapy company in the country, has a Client Care Specialist opening in Port Orange, FL, that is a perfect fit for you
As the first and last person our clients see when they enter and leave our brand new facility, the Client Care Specialist is central to our daily operations. Here, you will join a champion team that works together to help patients get back to the lives they love.
We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL team, you can take advantage of advancement opportunities and grow your career under a practice leader who is interested in investing in you.
We work together, using the most modern technology and tools to provide our patients with the individualized care they need and deserve. As our Client Care Specialist, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Benefits:
Paid Holidays (7 )
PTO (10 days)
Fully paid training & continuing education
Mentorship / Coaching Program’s
Dental insurance plan
Health insurance plan
Vision insurance plan
Quarterly Performance Bonus's
Handle patient scheduling, appointments, multi-phone line
Gather new patient data; keep track of patient referrals
Disseminate information to patients; act as a go-between for patients and physicians
Send and keep a log of all reports sent to doctors
Collect payments; insurance verification
Send benefits paperwork to billing companies
Handle ensuing communication with patients
Answer phones, act as a patient liaison, answer any questions from potential or current patients
Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
Communicate with the office manager and clinicians about scheduling/patient arrival
Assist with Daily operation of the Clinic
Prior experience working in a medical facility preferred but not required
Prior experience with insurance billing preferred but not required
High school diploma or equivalent
Valid driver's license and reliable transportation
Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
Excellent at handling people, communicating and multitasking
Monday-Friday standard business hours