Medical Laboratory Supervisor

International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defence and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

* This position is contingent upon award of contract.

Medical Lab Supervisor manages staff and is responsible for oversight of the laboratory department.  This includes blood bank, walking blood bank and laboratory practices at all sites under the project oversight.  The laboratory supervisor is responsible to achieve and maintain compliance with Joint Commission, COLA, CLIA, CMS, OSHA, HIPAA, and Quality Improvement.

• Bachelor’s degree in Biology / Chemistry or Medical Laboratory Science, or in a related scientific field with a demonstrated internship in an approved clinical laboratory training program, or equivalent.
• Current certification with a nationally recognized registry such as MT(ASCP).
• Current American Heart Association Basic Life Support (BLS) certification preferred
• Common Access Card (CAC) or ability to obtain one.
• Must be able to read, write and speak English to effectively communicate.
• US DOS clearance or the ability to obtain one is required.
• US citizen.
• Must be able to relocate to Iraq.
• A valid passport is required and must be in your possession prior to relocation. You must maintain a current passport during your stay in Iraq.

Experience Preferred:

• Experience on a military site, working as a government subcontractor or prime contractor is preferred.
• Must have 2 years supervisory experience in a hospital laboratory setting.

Required Skills and Knowledge: 

• Must possess current skills in Blood Bank, Chemistry, Hematology, Microbiology and Urinalysis
• Ability to demonstrate dexterity, knowledge, and ability to complete assigned laboratory tasks and skills, attention to detail and compliance with all appropriate regulatory and safety requirements including standard precautions and hazardous chemical handling.
• Ability to train, orient and evaluate the job performance of personnel
• Require knowledge and analytic abilities to perform highly complex testing, to interpret findings, perform calculations, calibrate instrumentation and review testing performed by other technologists.
• Working knowledge of and ability to implement the requirements for COLA, CLIA, and CLIP Laboratory Accreditation.
• Ability to maintain quality, safety and infection control standards.
• Considerable knowledge of laboratory equipment, instrumentation and terminology; considerable knowledge of computers and computerized lab equipment.
• Experience involving patient contact, customer service in a medical setting, strong communication skills both verbal and written.
• Must possess visual acuity required to distinguish fine gradations of color and/or texture.
• Proficient oral and written communication abilities in English.
• Flexible and willing to work in a culturally diverse environment.
• Applicants for the laboratory technologist position must demonstrate the absence of color blindness as evaluated by a color vision screening examination (Ishihara or equivalent). Laboratory personnel must be able to determine and confirm laboratory test results, which requires verification of normal color vision.
• Proficiency in Microsoft Office applications (Excel, PowerPoint, Word, Outlook).

Key Responsibilities:

• In concurrence with Senior Management, formulate short and long-range goals for the clinical laboratory unit, set priorities, assign responsibilities, and establish timetables; project future needs and formulate strategies consistent with projections.
• Develop blood bank protocols and procedures.
• Develop walking blood bank protocols and procedures.
• Manage the operational policies and procedures of the clinical laboratory department; coordinate with medical staff on issues which impact laboratory services.
• Prepare weekly and monthly activity reports reflecting volume of work, procedures utilized and output results; and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions.
• Develop and monitor laboratory programs to include laboratory quality control procedures, installation and maintenance of laboratory equipment and compliance with federal regulations
• Perform other related duties incidental to the work described herein or as directed by Senior Management.
• Maintain sufficient inventory of material supplies and equipment for performance of duties; coordinate preparation and procurement of chemicals, reagents, stains and solutions as appropriate.
• Demonstrate proficiency with hospital and departmental practices that reflect Joint Commission, COLA, CLIA, CMS, OSHA, HIPAA, Quality Improvement, and performs work at a level to meet these standards; demonstrate technical proficiency through successful participation in laboratory Proficiency Testing programs.
• Maintain and protects the confidentiality of patient information
• Is accountable for maintaining and improving own laboratory knowledge and skill competence.
• Provides patient care that promotes the safety and well-being of all patients in the hospital and clinic departments on a 24-hour basis.
• Supports the hospital’s philosophy, objectives and goals and Organization mission and vision
• Respects and supports patient rights.
• Promotes and practices positive customer and peer relations and cost containment for the Laboratory Department and patient.
• Fosters constructive relationships as a team member within the Laboratory and with the members of other departments.
• Maintains professional conduct.
• Assists in reviewing and revising policies and procedures.  Strong background in computer skills desired.
• Supports and enforces infection control policies and procedures.
• Follows the EPA regulations and completing required annual Proficiency Testing for water specimens.

Personnel

• Develop and monitor recruitment, selection, and personnel orientation for newly hired employees.
• Develop and monitor performance appraisals for laboratory employees.  Also responsible for in service training, promotions, disciplinary actions.
• Responsible for monitoring time and attendance and ensuring laboratory employee completion of required electronic timecards
• Actively participates in Mass Casualty exercises and events.
• Performance of other duties as assigned.

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. 

Compensation - Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

Benefits - This position is eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan and paid time off and annual bonus.  International SOS complies with all federal, state, and local minimum wage laws.

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.