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Armonk, United States Vision It US Full time
Job DescriptionJob Description
  • Shadow Product Owner with the Customer Product Owner, explaining the ServiceNow OOTB capability
  • Ability to baseline current business process and operating model
  • identify areas of improvement collectively with solution team and target application
  • define to be business process by persona and scenario. Build process documents required
  • Decompose features into user stories w/testable acceptance criteria (including reporting acceptance criteria if applicable)
  • Understand the overall product vision including customer experience, define the approach within the scrum team and ensure it is communicated to all scrum team members
  • Engage with UX and development teams to work on backlog grooming, prioritize bug fixes, UX improvements and feature expansion/elimination
  • Ensures grooming is taking place at the right speed - team maintains 2 sprint groomed backlog
  • Negotiate prioritization of dependencies with other Product Managers - commit to dependencies opened against the team
  • Attends demo and accepts stories that meets Definition of Done
  • Communicates clearly and regularly about the user stories and the connection to the features (customer/business requirements)
  • Understands the scope of technical debt and collaborates with development/architecture for definition and prioritization of technical debt backlog items
  • Provides inputs for release management on defect criticality or related issues to facilitate production deployment decisions
  • Help drive roll out and adoption
  • Build user manuals and work instructions for Go-live / operations

Required Skills : Scrum Master,Business Analysis
Additional Skills : Agile Coach,Business Analyst