Receptionist/ Customer service

3 months ago


Clifton Park, United States Doug Neil Insurance Agency Full time
Job DescriptionJob Description

Are you looking for an opportunity to put your skills to better use?

Doug Neil Insurance Agency in Clifton Park, New York, is looking for a positive, enthusiastic individual to join our outstanding team as a Full-Time Insurance Customer Service Representative. You will be using your professional demeanor, willingness to learn, and excellent communication skills to service new and existing accounts to achieve agency sales goals and service standards. Whether you have experience in the insurance industry or are looking to start down a new career path, this is the place for you.

No Previous Insurance Experience? No problem

If you have proven your customer service and communication skills in another industry and are ready to learn and grow, we can teach you everything you need to know about insurance. We will even pay for you to get your insurance license. Entry-level applicants will begin with a $XX,XXX base salary and can earn at least an additional $XX,XXX in commission during their first year.

Are you a Licensed Insurance Customer Service Representative? Amazing

If you are an experienced insurance customer service representative looking for a new opportunity, this is the place for you. Experienced applicants start with a $XX,XXX base salary and top performers earned an additional $XX,XXX in commission last year. You will also benefit from additional training and development opportunities, making this the perfect opportunity to transfer your skills to our agency and grow your skills. We know you will be committed to providing the best possible service to our awesome clients.

If you are enthusiastic, willing to learn, and ready to provide an amazing experience for each of your clients, this is the role for you. Apply today


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Flexible Schedule

Paid Time Off (PTO)

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities


Responsibilities


Be outstanding at relationship building.

Maintain client relationships with follow up phone calls.

Process customer policy change requests.

Handle all incoming claim calls from customers and follow-up.

Immediately greet all customers, entering the office, in a friendly and helpful manner.

Take premium payments from customers.


Requirements

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Be a great self-starter with a sense of urgency.

Create relationships from a cold start.

Proficiency to multi-task, follow-thru and follow-up.

Excellent Communication/interpersonal skills.



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