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Receptionist Administration FBM

3 months ago

Orchard Park, United States Catholic Health Service Full time

Salary: 15.55-23.33 USD

Facility: Father Baker Manor Sub Acute

Shift: Shift 1

Status: Per Diem FTE: 0.100000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: No

Work Schedule: Days and Evenings with Weekend and Holiday Rotation

Hours:

9:00AM to 5:00PM or 5:00PM to 9:00PM

Summary:

Greets, directs and/or provide assistance to patients, family members and visitors entering the facility in a friendly, courteous & professional manner. Answers telephones, routes calls to appropriate staff, takes accurate phone messages and relays messages to staff. Provides basic clerical duties following established procedures as directed by supervisor.

Responsibilities:

EDUCATION

+ High School diploma or GED preferred

EXPERIENCE

+ Prior customer service and/or receptionist experience preferred

KNOWLEDGE, SKILL AND ABILITY

+ Ability to read, write and speak the English language clearly

+ Ability to deal tactfully with personnel, residents, visitors and the general public

+ Ability to follow written or oral instructions

+ Excellent communication skills which may be inclusive of approach, tone of voice, speed of communication, respectfulness and non-verbal communication

+ Must have strong telephone skills and etiquette

WORKING CONDITIONS

+ Office setting

+ Normal heat, light space, and safe working environment; typical of most office jobs

+ Long periods of sitting, long periods of talking on phone and/or paging

REQNUMBER: 30917